Inability to log in or answer messages from map editors on iPhone

Hi

I’m really struggling to log in or reply to messages from map editors when I submit an issue. If I get a question back I’m unable to respond. I can’t find the message in the Waze ap and every time I try to log into the map editor thingy on Safari is just leads me round and round in circles repeatedly requesting codes but not allowing me to put the codes in. Is this a known issue or just me being incompetent?

Thanks.

Glenn.