Incorrect Display of Waze-Provided Route in Update Request (UR) on Waze Map Editor

Map Editors Community WME Production Bugs
1

When creating an Update Request (UR) on the map, the UR displays both the Waze-provided route and the actual route I followed. However, the Waze Map Editor shows a different Waze-provided route than the one I actually received during navigation. This discrepancy makes it appear as though Waze provided a different route than it actually did, which is inaccurate.

This is the UR in question:
https://waze.com/editor?env=row&lat=37.98020&lon=23.72271&s=4685491022695855814834&zoomLevel=19&mapUpdateRequest=23283597

Expected Result:

The Waze Map Editor should display the same Waze-provided route as shown during navigation.

Actual Result:

The Waze Map Editor displays a different Waze-provided route than what was shown in the app during navigation.

Additional Notes:

This discrepancy affects the accuracy of route validation and troubleshooting in the map editing process, making it challenging to address URs effectively.

Please let me know if further information is needed for investigation.

Thank you for addressing this issue!

2

Hi deyil,

Any chance you took a screenshot of the map in the app that could show what the actual route was? If not, could you please send the permalink to the segments which were proposed by the Waze route?

Thank you!
Darya

3

The actual route that I drove and that Waze also proposed in the App, is in UR in WME the green one.

5

Thank you for the clarification! We will investigate it. Please let us know if you notice more occurrences of this issue.

Regards,
Darya

6

I just had this happen this morning. The Waze provided route prior to my UR is incorrect. The Waze provided route after my UR is correct. At no point did the app suggest the prior route shown in the UR. My actual route was from 69S to 82nd St

Update Request

Submitted logs just now at 12:47 Eastern. Route started 9:04 Eastern

7

I made the same trip later in the day, and dropped a UR at the same point. This time the Waze Provided Route was correct.

Later Update Request

8

Thank you @jmbox for the report and for sending logs. I have forwarded all the information to the team.

We will keep you posted if receive any updates from the team.

Regards,
Nataliia

9

Hi Everyone,

Could you please let us know if you have encountered any new instances of this problem recently? The team has added a related fix and has asked us to check if the issue is still reproducible.

Regards,
Nataliia

10

I think this issue stopped replicating long time ago. Can anyone else confirm it?

1 Like
11

I still do see some URs with purple Waze provided routes and green drive routes which I cant explain.
See this example: https://waze.com/editor?env=row&lat=52.09413&lon=5.06464&zoomLevel=16&mapUpdateRequest=25541961

13

Hi @Leorenaud,

My apologies, please disregard my previous comment—that was a false start.

A complete fix is not yet in place. I will keep you posted and let you know once the fix is ready for verification.

Thank you for your patince.

Regards,
Nataliia

1 Like
14

Hi everyone,

I want to update you that the team has deployed a fix for the incorrect display of the ‘Waze-Provided Route’ in User Reports reported in IL.

Please keep an eye on the behavior and share your feedback, particularly if you notice any improvements. We will monitor this for a few weeks to ensure there are no unintended side effects in the ‘Waze-Provided’ route and that the fix works appropriately before proceeding with the rollout to NA and ROW.

Thank you in advance!
Nataliia

2 Likes