I remember readings a post a few weeks ago about a similar UR further down south where Waze was routing a user on top of a flyover as destination was underneath. Would the solution here be to move the place marker for “Costco” away from the tunnel road?
At £1.70 each way, if the user didn’t know where they where going and followed Waze this mistake would have cost them £3.40 and probably about 20 minutes of their time.
Hi KyraBluewaters,
It was under the A40 in London. This one looks a tad simpler to solve.
I think moving the destination point to anywhere on the Parking road for Costco would deal with the problem. Personally I’d go for just off the Waterloo Road on the southern entrance (any delivery drivers using Waze would see the signposts for deliveries pointing them to the northern entrance.
The first is the Google location for Costco - that is, indeed, closest to the tunnel segments on the Waze map. You can report an incorrect location for Costco in Google maps and supply a new location. However, if you specify what - to us - would be a sensible navigation point, it will likely be rejected. The best bet is to see if you can move the marker to the front of the building, where it will be closest to the PLR running along the western side.
The other problem is that Costco isn’t marked in Waze by a place. If you add a Waze place to the map, this should in theory override the Google result. You can then move the nav point for the Waze to a more sensible point, as suggested by TheMKLightning. Generally speaking, I prefer to set the nav point for a business just inside the main car park entrance rather than “at the front door”. This will guide the driver to the car park: Waze will then announce “you have reached your destination” and shut up whilst you try to find somewhere to park yourself.
If you can’t persuade Google to move the marker and adding a Waze place doesn’t help, there is one other hack you can do: add a segment of PLR leading from the “front door” directly to the location of the Google pin in the middle of the building. It will look a little strange and you have to trust that drivers won’t try to drive in the front door :lol: but it will fix the problem.
Are you sure?
It seems to be an area place to me, it has the wrong category and doesn’t have customer parking ticked. Or am Iooking at the wrong thing?? Not having editing rights in Liverpool I can’t see the UR, so I could be.
Thanks you both for your replies. I have used a combination of your suggestions.
I have firstly submitted an edit in Google Maps and moved the marker. I doubt it will be accepted as have only moved it away from the tunnel location, but it is worth a try. I have then moved the nav point to by the car park entrance on the west side. Finally, I have also made the area place smaller so that it isn’t overlapping onto the bridge segment.
I will wait for the livemap to update and check to see if that solves the problem. If that doesn’t solved it, I will go a head and draw the road segment through the store.
No, I’m not :oops: There is an area place there - I’ve no idea why I didn’t see it last night. I’m pretty sure it has way too many categories, but the nav point is in just the right place.
Google accepted my place update even though I only moved the marker slightly to the front of the building. After these changes, I have re-checked the livemap and we are now getting correct routing.