Issue Tracker problems with one AM Area

Hello,
I reporting this on behalf of prod user @uwe_h .
User Profile

He got in the last days a new Area to Manage with the name “West Baden-Württemberg”.
When he uses the issue tracker, he got no results for any type (UR, Map Suggestions, PUR,…) he is searching for in this area, equal at which position in this area he do the search.
The result lists left hold the results of the last search in other areas and will not change to an empty list or something else.

He checked the browser console, in case he searches for anything in area “West Baden-Württemberg” he see the following console error:

Searching with a filter on a state or filter in his other area is working as expected.
It’s only a problem with area “West Baden-Württemberg”.
Thanks
Peter

Hi pox_online,

Thank you for the report. I’ve forwarded this issue to the team for the investigation. I’ll keep you posted on the updates.

Regards,
Darya

pox_online, could you please ask this editor to check if the same happens if they try in the incognito mode? And is 100% reproducible? Or sometimes they can see URs, PUR etc?

Hello Darya,
I got feedback:
He testet it in an incognito browser for the area “West Baden-Württemberg” it is there also to 100% reproducable and the error message is the same. No update of the UR list in the left.

For the other area he has, it worked.
Peter

Thanks a lot, Peter!

Hi pox_online,

This issue should be fixed already. Could you please check with the user if it is woking for them now?

Thank you!
Darya

Hi Darya,
thanks. I have forwarded your information and got the feedback that the issue tracker now works fine with the Area and the problem is solved.
Thanks for your help.
Peter

Thanks a lot for the update, pox_online!