[Johor Jaya] 38 Jalan Seroja 19 – Access via Jalan Seroja 13

Hi Malaysia Editors,

I would like to seek help regarding a routing / access issue at:

38 Jalan Seroja 19, Taman Johor Jaya

Although the address is officially “Jalan Seroja 19”, the actual vehicle and pedestrian entrance is via Jalan Seroja 13.

Current situation:

  • Waze routes to Jalan Seroja 19
  • Actual entrance is from Jalan Seroja 13

Waze editor permalink:
https://waze.com/en-GB/editor?env=row&lat=1.53132&lon=103.81317&marker=true&zoomLevel=18

Google Maps (for reference, the pin and routing correctly bring users in via Jalan Seroja 13):
https://www.google.com/maps/place/38+Jln+Seroja+19+Tmn+Johor+Jaya

I have tried using Waze Map Editor to add house number “38” to Jalan Seroja 13, but it auto-corrects to “38, Jalan Seroja 13”, which is not the official address.

Request:
Could I kindly ask if the arrival point / access point for 38 Jalan Seroja 19 can be adjusted to Jalan Seroja 13, so that users are routed to the correct entrance?

Thank you very much for your time and assistance. I really appreciate the work the Waze editors are doing.

Hi @Seroja

I can’t seem to find your suggestion for 38, Jalan Seroja 19, Taman Johor Jaya in the Waze Map Editor. You probably didn’t complete the suggestion, thus not showing up for review. I have added the House Number for 38, Jalan Seroja 19.

As for the “autocorrect”, just make sure you do not select that as it is not the intended location nor address that you’re heading to.

Do join us in our WazeMY Community via:

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  2. Telegram @ https://t.me/WazeMY

Dear @james890526,

Thank you for adding the house number.

Unfortunately, the routing issue still persists. Waze is still guiding users to Jalan Seroja 19, while the actual vehicle and pedestrian access is only via Jalan Seroja 13.

For reference, Google Maps routes correctly to the entrance from Jalan Seroja 13. I have attached a screenshot showing the difference in routing between Google Maps and Waze.

Would it be possible to adjust the arrival point or access point to Jalan Seroja 13 instead of Jalan Seroja 19? The road name in the address is correct, but the physical entrance is not from that road.

Really appreciate your help on this.

Please remove your current 38, Jalan Seroja 19 from search history and try again. It should be navigating to the destination correctly.