Level1 update - incorrect route

New to editing and can’t seem to edit this issue, clicking on map as instructed in guides does nothing?

Issue:
Currently for address
34 Curtis Mews Wellingborough NN8 5PG
waze give directions to drive along wentworth road, it should be muirfield road.

This causes no end of problems with taxi and delivery firms.

https://www.waze.com/editor?env=row&lon=-0.71905&lat=52.31424&s=70489431&zoom=3

Thanks

Hi. well done on finding the forum :slight_smile:

It’s a bit of a tricky one this. Curtis Mews looks like it’s the properties along the pathways between Lytham Close and Wentworth Avenue?

We didn’t actually have that mapped in Waze. so Waze was using the information from Google maps.

I’m assuming you’re using the postcode to navigate to Curtis Mews? Waze doesn’t natively store postcode information, so again, it uses info from Google for this. The result returned from Google is closer to Wentworh Avenue which is why you’re being routed there and not to Lytham Close.

Waze navigates much better if you use street names. Searching for 34 Curtis Mews navigates correctly via Muirfield Cr, and searching just for Curtis Mews actually terminates the route at the end of Lytham Cl.

I have mapped some footpaths now, if you know where the house numbers are located you could update the locations of these by highlighting the segment of road and clicking ‘edit house numbers’ in the right hand panel

Regards

Steve

Hi and thanks for reply.

I did update google maps as it had 34 curtis mews located closer to wentworth, it now correctly routes you down muirfield when using google maps and has house in correct location.

You can see correct house location in google maps link below, as you can see it is closer to Muirfield.
https://www.google.co.uk/maps/place/34+Curtis+Mews,+Wellingborough+NN8+5PG/@52.3142408,-0.719332,20z/data=!4m5!3m4!1s0x4877a1064a7a3361:0xd548aac1ad539a96!8m2!3d52.3142408!4d-0.719053

Waze did have the correct house number location correct, but now it does not seems to list it when searching?

I am using full address in waze and up and till couple of days ago it was sending me down wentworth, will try again and see if now using Muirfield.

I’ve added the location for 34 now to Waze.

All being well, once it updates in a few days, it should route correctly (hopefully!)

You can check the status of the server updates here: https://status.waze.com/

Also recommend that you delete the search history for that location from your device too.