Level5: Jamestown, Rhode Island

There’s a user request to modify the toll booth on the Newport Bridge on the Jamestown side. On each side of the toll booth, there is a single high-speed EZ-Pass lane which is cordoned off from the rest of the highway. On the westbound side, this lane prevents drivers from turning right onto the offramp to East Shore Rd. If an EZ-Pass user wants to use this exit, they must use one of the other toll lanes (which also accept EZ-Pass).

Should these lanes be split to isolate the EZ-Pass lanes and to show which lanes can access the offramp, or do we just tell the drivers to pay closer attention next time?

https://www.waze.com/editor/?zoom=5&lat=41.51195&lon=-71.36716&layers=1925&env=usa

Thanks for you help!
GooberKing (Level 2)

I would not recommend “splitting” the toll booth lanes. Waze currently has no means to know if you are a EZ-Pass or not so that makes things more complicated.

Sorry for resurrecting this, but what if we moved the intersection to this ramp to a point past the toll booth? That way, people wanting to go to Jamestown will be notified to stay right at the toll booth in order to get there…

No, then you would get instruction to stay or turn right at the wrong location/timing.

Another idea… What if you split the road before the tollbooth, with the left-hand segment still labelled “State Rte 138 W” and the right-hand segment be “No street”? In that case, users would only get instructions to “stay right” if they were planning to take the Jamestown exit, while everyone else would get no instruction. You’d just have to make sure that the left-hand side is a shorter physical distance than the right-hand side so Waze won’t tell people to “stay right” to continue on the highway…