London - Wrong direction to his home address

Map Editors Community United Kingdom UK Editor Requests
1

Hi there,

We’ve received a map update request to Waze support and we’re posting here on the user’s behalf. The link to this post will be forwarded for the user to follow up.

This is the user’s request:
STATE: UK
CITY: London
PERMALINK: https://www.waze.com/live-map/directions/greater-london/chiswick?dir_first=poi&to=place.ws.row.20031215.none&from=place.ws.row.20031215.none&utm_medium=lm_share_directions&utm_campaign=default&utm_source=waze_website
REQUEST TYPE: Wrong Direction

The user’s request content

St Mary’s Grove London SW 13 is a cul de sac but when approaching my home at Sherwood Close SW13 OJD on B306 from A205 Waze instructs me to turn right on to this road. There is no access to my address from this road.

Thanks,
The Waze Support team

2

Sherwood Close has now been mapped on Waze.
Previously the coordinates were being obtained from Google Maps, the ‘nearest drivable segment’ was St.Mary’s Grove which resulted in the incorrect directions.

A day or two should be allowed for server update before the change becomes useable and the User should ensure that all Historical Journeys/Searches are deleted from Waze to ensure that the new location is found.

House number/Street Name should be used for searches, avoiding Post Codes - they cover multiple addresses and central point of the area is rarely the desired location.