Hi @yaacobyy there hasn’t been any news yet. 
I’ve pinged the team for an update and will let you know once more information is shared.
I managed to make it reset by going through all of my conversations which used to be showing as unread, and refreshed the page straight after.
Best regards,
Olesya
It doesn’t work for me. Perhaps because I have multiple Waze pages open.
Hi @yaacobyy,
I had multiple Waze Discuss tabs open as well. I hadn’t been able to reset the unread status for a long a while, decided to have another try the other day and it worked. Not sure if it’s browser/cache related as well. I’ll try to reproduce it when I get enough unread messages and will let you know when I find a reliable way to clear the unread status.
Best,
Olesya
Hi @yaacobyy,
I’m rechecking the chat functionality with the team and have a question: currently, the behavior should be that the chat with the most recent message appears at the top (sorted from newest to oldest, top to bottom). Could you please keep an eye on this and let me know if it behaves differently on your side?
Thank you in advance!
Nataliia
The messages are indeed sorted as you explained. This makes it somewhat possible to find the last message that I have already read, but still, I have to open the messages to see which one wasn’t read. Some of them are messages that I have sent, so I can see that the chat has already been read by me. Some messages don’t have the red notification, but most of them do.
Thank you @yaacobyy for the reply. I just wanted to double-check this flow, as I thought there might be a separate issue in the chat functionality.
Once again, apologies that this bug has remained unresolved for quite some time. We’ll keep you posted once we have any news to share.
Regards,
Nataliia
The problem still happens in the Desktop Chrome (not always). There is a message sent to me yesterday, and is designated as not read athough I read it. Refresh of the URL of the forum does not solve the problem.
I agree. The problem seems to have been largely resolved. But it still happens, albeit rarely, for some reason.