I see there has been messages about this in the past but nothing seems to help me solve my issue. When I log in, my routes panel is missing in my dashboard - I am located in the US. What I am eventually looking to do is to correct one of my routes I use to bypass an expensive toll road – but the system does not seem to learn the other route I take and use that as my preferred.
Any ideas what might be causing either of my issues?
Thanks,
Tekgeek1
Hi, welcome to the forum! 
routes have been removed from the dashboard as Waze works to decommission the old editor. You can see your drives in the new editor: http://www.waze.com/editor (click My Drives on the left).
“Avoid toll roads” option will be available soon…
Excellent - thank you now I can see my routes! So now how can I make WAZE learn my preferences and not take me on certain roads (one does happen on a segment of a toll road)?
-Tekgeek
This is probably one of the big sources of confusion. Waze says it learns your routes. Well, it does, in one meaning of the phrase. It learns that you go from point A to point B. It learns WHEN you go from point A to point B. But it does NOT learn HOW you go from point A to point B.
Waze will always suggest the “best” route according to its algorithm. Sometimes Waze is right. Sometimes it is wrong and listening a few times will teach Waze how wrong it really is. If you want to take the scenic route, Waze won’t help. It will be stubborn and keep telling you “but, but, but, road xyz is so much faster! Trust me! Try it!”
In the case of toll roads, as stated above, support for that is on its way.
Waze does not learn routes, but only frequent destinations, which is what WeeeZer14 mentions above. Waze will pick the fastest or shortest route, depending on your client setting. If it is wanting you to go on a slightly different, let’s say neighborhood street and it won’t cost you much time, take the route. Waze can only direct you based on data it has gathered. Often, these other roads, if not heavily used, are missing important speed data. You driving them will give it that data. I did this for over a month with Waze in my neighborhood, following it’s directions. One day, it only gave me what I consider the preferred route and it hasn’t stopped since, and that’s because it gathered enough data about the other possible routes through the neighborhood to come to the same conclusion I did.
Toll road avoidance is coming. The map is being set up. When it’s ready, they will add the option as a setting in the app.
Great help! Thanks!
OK, but one of the tutorial videos specifically shows that if you drive “your own way” by that “girl you like” then it will learn that this is your preferred route.
It normally does, but it will not nescessarily propose it as the first routing option, because another route may be quicker. The ‘preferred’ (most used) route will be one of the alternatives (feature is currently broken).
Waze does not learn routes, but only frequent destinations,
Destinations are NOT routes.