No UR emails received except for closing type

Map Editors Community WME Local Issues Bugs
1

Hi @Olesya-Staff,

since June 15th I no longer receive emails commenting or replying to the URs I follow.

3 Likes
No UR emails received
2

Hi @miole67,

Thank you for letting me know. Can you please share some URs for which you didn’t receive an email?
Have you been receiving any in-app notifications when there is a reply or comment on the URs you follow?

Best,
Olesya

1 Like
3

Hi @Olesya-Staff

We’ve been receiving several reports about this, and for a few days now, emails with user responses have stopped arriving.

Only the emails for UR closing arrive.

Notifications appear correctly in the app

This is an example

https://waze.com/it/editor?env=row&lat=45.63011&lon=10.20013&marker=true&s=132207832980176409985022&zoomLevel=19&segments=83996744&mapUpdateRequest=26282158

1 Like
5

Thank you for this information @m4rc072, I have raised this issue internally, and will keep you posted.

All the best,
Olesya

1 Like
6

Hi @miole67 @m4rc072,

Since it appears to be a local issue, I moved your posts to the local bugs section.

Best,
Olesya

1 Like
7

Hi again @miole67 @m4rc072,

Could you please monitor this issue? It has been checked by the team and it should now be fixed.

8

Hi again @miole67 @m4rc072,

Could you please monitor this issue? It has been checked by the team and it should now be fixed.

I confirm that the emails are now arriving.

Thanks!

1 Like
9

Thank you for the confirmation @miole67! :folded_hands: I will go ahead and mark this issue as fixed.

Best,
Olesya