Organização da comunidade

Map Editors Community Brasil: Estados
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Vamos começar apresentando o fluxo de comunicação.

Organograma.jpg
Os nossos objetivos são os seguintes:

  • Criar melhores canais de comunicação entre a comunidade e a equipe do Waze;
  • Comunicar melhor a agenda e os planos do Waze;
  • Incrementar a voz da comunidade para determinar a agenda do Waze;
  • Incrementar a disponibilidade de fontes de informação;
  • Permitir mais usuários se envolverem com áreas específicas de seu interesse que nem Navegação, Mapeamento, Redes Sociais, etc;
  • Parte do plano inclui também melhorar a plataforma do nosso forum e permitir um melhor rendimento e novos e interessantes plugins.


Local Champs
Os Local Champs são os líderes da comunidade. Eles participam no forum de Local Champs, na auto-gerência dos AM e ajudam em outros projetos da comunidade. Um membro do grupo de Local Champs é o Coordenador. O Coordenador tem contato direto com o time do Waze para receber ajuda em assuntos que não podem ser resolvidos no nível local.
O grupo de Local Champs é composto pelos usuários mais experientes. O tamanho do grupo é proporcional à quantidade de editores locais ativos. Por exemplo, uma comunidade de 500 editores ativos vão ter mínimo 5 Local Champs. Essa quantidade vai crescer de forma proporcional ao crescimento da quantidade de editores ativos.
O grupo de Local Champs tem o direito de adicionar a quantidade de novos usuários que considerar necessários.
A entrada ao grupo de Local Champs requer:

  • 12 meses de antiguidade no Waze;
  • Rank de edição 4 (100.000 edições);
  • 300 posts no forum sendo com 40% de agradecimentos.
    Mais critérios qualitativos poderão ser adicionados
    Os critérios acima não fornecem acesso automático ao grupo. Cada solicitação será estudada individualmente.

    Global Champs

Os Global Champs são os líderes da comunidade global. Eles discutem assuntos de alto nível no forum de Global Champs e trabalham em projetos de alto nível. São Global Champs e Local Champs em simultâneo.

O nível de acesso ao grupo é:

  • 12 meses de antiguidade no Waze;
  • Rank de edição 6 (500.000);
  • 600 posts no forum sendo com 50% de agradecimentos;
  • Inglês (se souber Hebraico já ganha um “plus” :lol: :lol: )
    Mais critérios qualitativos poderão ser adicionados
    Os critérios acima não fornecem acesso automático ao grupo. Cada solicitação será estuda individualmente.

Mais inf.:
https://wiki.waze.com/wiki/Your_Rank_and_Points
https://www.waze.com/forum/viewtopic.php?f=298&t=38310
https://www.waze.com/forum/viewtopic.php?f=298&t=38672
e no post abaixo
:wink:

1 Like
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Coordinator
Description:
The Community-Coordinator acts as the ‘Ambassador’ of the community in front of the Waze team.
His main role is to represent the local community using a direct, personal communication channels to the Waze personnel, first and foremost his ‘Community manager’ representative at the Waze community-team, and also to other people within the Waze organization if needed.
His presence in both local and the global champs communities and forums puts him in a position of awareness to the main issues, concerns and ‘wishes’ of his local community and together with the Waze community manager, he can promote initiatives and find solutions to high level or unsolved issues.
The Waze team should use its direct connection to the coordinator to discuss relevant community issues, to follow-up on issues previously raised and to proactively convey relevant information which should be carried on to the local community by the coordinators - using their local language, means and methods.

  • The coordinator will be part of both the global and local champs’ groups, and will be in a direct, ongoing contact with the Waze team - through the assigned community-manager.
  • Coordinators will act as moderators of the relevant Local-Champs forum.
  • The coordinator will contact the relevant Waze community manager directly, regarding any issue that requires Waze’s intervention.
  • The coordinator will advise about the urgency and the severity for the reported matter.
  • The coordinator and the Community Manager will follow up together on the prioritized items
  • The coordinator and the Community manager will decide together who will communicate the discussed item in the forum or to the user / group in question.
  • The coordinator should be aware of company news, product announcements, new versions etc and be subscribed to the various information and knowledge sources provided by Waze: Forums, status-pages, blog and Social-Media channels.
  • Coordinator will be involved in the setup of local and regional users-meetups.
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https://www.waze.com/forum/viewtopic.php?f=1491&t=279923#p1942561

In the past, we had a survey among you which highlighted the following criterias you think a GC needs to have:

  • Global participation/ link between communities
  • Local community representatives/ coordinator
  • Active/ involved person
  • Knowledgeable about Waze in general
  • Cooperative/providing support for others
  • The link between staff and the community
  • Leader/ Example for others/Mentor
  • Ambassador for Waze

Based on that, we have created the following guidelines of What makes a Global Champ?

Please note that the following is not a checklist to complete, but should be seen as guidance which help the community understand global involvement and leadership in the global community.

  • Forum activity
    Should actively participate in global discussions and stay up to date with current topics.
    Mandatory commenting is not required, but staying up to date on recent issues is expected.

  • Global involvement
    Involved in matters concerning the global community, wider than their local scope.
    Such involvement may include knowledge exchange and documentation, cross-community collaboration, and/or driving projects that affect the global community.

  • Local representation
    Seen as a representative of their country in the global community, and is familiar with matters that concern their local community.

  • Communication
    A link between the community and Waze staff regarding issues and matters that go beyond the local community. When discussing topics, focus should be kept on global impact.

  • Community environment
    Helps sustain the wellbeing of the community and maintains a healthy environment for open discussions and opinions.

  • Proficiency
    A GC should have a good general overview of the different product-related areas, and current topics and issues in Waze. In addition, in depth knowledge of the WME and map editing practices.

  • The GC Spirit:
    As a GC you demonstrate the highest levels of mutual respect and trustworthiness. GCs should have great communication skills, good assessment of issue urgency, a solution-oriented attitude, and the ability to prioritize community issues and requests.

Minimum Requirements to be a Global Champ:
:arrow: Local Champ
:arrow: L5 Editor and above
:arrow: Aligned with ‘What makes a Global Champ’