Hello, I’m not sure where to get help on this. My business moved about 6 months back but Waze has locked me out of being able to edit the location. This has caused a lot of problems with new clients going to the old location.
The business is sculpt50 in Campbell, CA
Please help me update the address to
2305 S. Winchester Blvd #120
Campbell, CA 95008
Thank you. The position for sculpt50 has been adjusted.
NOTE: Waze stores all destinations you had previously searched for and will show them to you again when you do a search. Therefore, you need to remove them manually.
Please tap the search bar, scroll to look for sculpt50. Tap & hold until another menu pops up. Select “Remove drive”. Keep doing this until all copies of your destination in recent drives are removed.
You would also need to remove your destination if it is stored in Saved places, Home, and/or Work also.
Then, please tap the search bar and search for sculpt50 again. You should see a teardrop shape on the left. If not, please check your search history/Saved places/Home/Work again as the destination is still in your device cache and will need to be removed.
Unfortunately, if your clients used Waze to route to the old location, they need to follow the above procedures to get Waze to update to your new location.
Thank you!!!