Random "Failed to save changes" when saving edits

Is this a…:
Standard bug
Steps to reproduce this issue:
The error has been occurring randomly for a few days now when I try to save changes on some segments (unlocked at my level 1).
I also tried with an incognito tab (so without any active script) but it continues to give the error.
On the permalink segment the error is always returned.

Environment where the bug occurs…:
ROW
Permalink:
https://waze.com/it/editor?env=row&lat=44.49999&lon=7.49101&zoomLevel=18&segments=455699246
Browser name and version:
Brave 1.75.181
Are you using scripts? Please detail which ones.:
WME Toolbox
Junction Angle Info settings
WME Draw Borders & GS Italy

Hi @Aleb1107, can you please share the error message from backend server in this case. In order to do this:

  1. Open Developer Tools in your browser
  2. Open Network tab
  3. Reproduce your issue
  4. Click on the request that is marked in red (as at the screen below)
  5. Send us the content of the ‘Response’ tab and ‘Payload’ tab

Thank you. It will help to investigate this issue.

Thanks, as soon as I get the error again I will follow this procedure.

It told me the error while I was trying to save a suggestion.

Response:
{
“errorLevel”: “ERROR”,
“errorList”: [
{
“code”: 300,
“details”: “Failed to save proposal changes”
}
]
}

Payload:
{“actions”:{“_subActions”:[{“_subActions”:[{“_subActions”:[{“_subActions”:[{“_objectType”:“street”,“action”:“ADD”,“attributes”:{“cityID”:1725720,“direction”:null,“englishName”:null,“isEmpty”:false,“name”:“Via Due Pioppi”,“signText”:null,“signType”:null,“id”:-1816653431},“groupId”:0}],“name”:“AddOrGetStreet”,“groupId”:0},{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:415722470,“primaryStreetID”:-1816653431},“groupId”:0}],“name”:“UpdateFeatureAddress”,“groupId”:0},{“_subActions”:[{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:82783194,“primaryStreetID”:-1816653431},“groupId”:0}],“name”:“UpdateFeatureAddress”,“groupId”:0}],“name”:“MultiUpdateFeatureAddress”,“groupId”:0},{“_subActions”:[{“_subActions”:,“name”:“UpdateFeatureAddress”,“groupId”:1},{“_subActions”:,“name”:“UpdateFeatureAddress”,“groupId”:1}],“name”:“MultiUpdateFeatureAddress”,“groupId”:1},{“_subActions”:[{“_subActions”:[{“_subActions”:[{“_objectType”:“street”,“action”:“ADD”,“attributes”:{“cityID”:55574,“direction”:null,“englishName”:null,“isEmpty”:false,“name”:“Via Due Pioppi”,“signText”:null,“signType”:null,“id”:-1895626445},“groupId”:2}],“name”:“AddOrGetStreet”,“groupId”:2},{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:415722470,“streetIDs”:[-1895626445]},“groupId”:2}],“name”:“AddAlternateStreet”,“groupId”:2},{“_subActions”:[{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:82783194,“streetIDs”:[-1895626445]},“groupId”:2}],“name”:“AddAlternateStreet”,“groupId”:2}],“name”:“MultiUpdateFeatureAltAddress”,“groupId”:2},{“_subActions”:[{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:415722470,“fwdMaxSpeed”:50},“groupId”:3},{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:82783194,“fwdMaxSpeed”:50},“groupId”:3}],“name”:“MultiUpdateObject”,“groupId”:3},{“_subActions”:[{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:415722470,“revMaxSpeed”:50},“groupId”:4},{“_objectType”:“segment”,“action”:“UPDATE”,“attributes”:{“id”:82783194,“revMaxSpeed”:50},“groupId”:4}],“name”:“MultiUpdateObject”,“groupId”:4}],“name”:“DescartesSerializationAction”},“description”:“Modifiche varie”}

Permalink: https://waze.com/it/editor?env=row&lat=44.53788&lon=7.48297&marker=true&zoomLevel=16&segments=82783194,415722470

Hi @Aleb1107, thank you, I’ve created the internal issue for this.

1 Like

@Aleb1107 we yesterday deployed the fix for another issue, and I suppose your issue can be related. Can you please confirm that you still have the problem you’ve described?

1 Like

I confirm that the problem has not occurred again.

Thank you for confirmation. I close this issue then.