Santa Clara, California; Rickabaugh Way and Coleman Ave

[anon37761568]

Permalink: https://waze.com/en-US/editor?env=usa&lat=37.35615&lon=-121.93406&marker=true&s=4703919892838229606398&zoomLevel=19&segments=534467591

Hello, Rickabaugh Way is now open in both directions to public traffic. I would like to edit the Road Segment to “Open” if you could unlock this segment for me, please. Directions currently route users to 1205 Coleman Ave. and not to 1200 Rickabaugh Way - Orlo Apartment Building. Also, I would like to remove Address 1205 Coleman Ave… It does not exist anymore. Thank you.

Orlo - Holland Residential Website
https://www.hollandresidential.com/ca/santa-clara/orlo/units/472

City of Santa Clara Project Listing
https://www.santaclaraca.gov/Home/Components/BusinessDirectory/BusinessDirectory/237/2495?alpha=G

Incorrect Driving Directions - PUDO on Coleman Ave. not Rickabaugh Way
https://www.waze.com/live-map/directions/us/ca/santa-clara/1200-rickabaugh-wy?utm_source=waze_website&utm_campaign=waze_website&utm_medium=website_menu&to=place.ChIJU5gS6brLj4ARG5-g1uHgMf8&from=place.w.156041589.1560284823.7096309

[Machete808]

Hi!

Waze is picking up an address pin for 1200 Rickabaugh Way from Google Maps, which it uses as a backup because it’s not added yet in the Waze database. And Google’s pin is located closer to Coleman, so that’s where Waze routing drivers.

I found listings for the address as an apartment complex. Assuming that’s right, I’ve added the address number to Rickabaugh, guessing at the best entry point.

As for the Coleman address, that also is in the Google Maps database and would take submitting a correction there to remove. I can look into that.

Any helpful details I have missed here are welcome! Thanks for posting.

[anon37761568]

Hello Machete808,

Thank you for looking into this for me. Rickabaugh Way is the only way for potential residents at the newly built Orlo Apartments to reach the Apartments and Leasing office. Potential residents aren’t able to find Orlo because of directions from multiple platforms including Waze. This is impacting their business.

I’m also confirming that Wondo Wy, Corcoran Dr., and Chastain Pl. are closed for construction use only in this development.

I used to work for Uber Maps team as a Lead. If possible can I reach out to you as a resource/P.O.C. for future questions on Waze edits?

How can I get to the point (Level 3 I believe) where I can make edits myself in Waze? I really enjoy working with maps and have years of experience.

Thanks again.

Ben

[Machete808]

Hi, Ben!

Happy to help. However, the best way to learn more as an editor is to continue the onboarding process and then then join our community of editors on Discord, where there is real-time discussion.

In your app, go to the main menu (upper left corner, and then tap Help and Feedback > Help Center. > Manage your Waze account. If you’ve never followed the steps to create a Waze account (from the user name showing here, I’m guessing you haven’t done that), you’ll want to complete the onboarding, setting a user name and password. In any case all the steps are there.

I can reach out to you with a private message meanwhile with further contact information.

Vicki
(Machete808)