Tamar's introduction and open discussion

Hi everyone!! :slight_smile:

I am so happy to be part of the APAC family and specifically to have the chance to support the Australian community.

I truly believe that there is so much we can do together and great potential within the community, and I am here to give you support with anything you need!

I would like to use this post to get a general idea of what your focus is at the moment, if there is a specific project you would like to push forward, what are your main challenges and what I can do to help you with what you do.

I would really like our communication to be open, so please feel free to get back with any questions/concerns/suggestions on how to improve and I will do my best to make it happen!

Let’s map!

Bests
Tamar

Welcome Tamar, good to have you on board.

Welcome Tamar, great to have you with us.

What kind of things are you looking for from us? Challenges in using the editor, suggestions to improve the editor/app, etc?

Welcome Tamar. I am looking forward to your continued support for APAC.

Hi Tamar,

Welcome to APAC.

Where do you come from in the real world?

I was born in Australia, but have driven in a few countries in Europe, plus America and India, and a little experience in China. Some interesting differences between countries :slight_smile:

Robert (Waze newbie)

Hi Everyone!
Thank you for the warm welcome!

Really anything that comes into your mind, it is an open discussion, and I would like to hear how I can start to support

I am originally from Italy :slight_smile: , but I have been living in Tel Aviv for the last 10 years !
Sounds like you love travelling the world!

Bests
Tamar

I think I should give you a quick rundown of everything that’s happened over the last two-ish years.
If Dana has not filled you in on the state of affairs here in Australia, we are a self-managed community, currently led by our resident dinosaur “ituajr”. We call him AJ.

ituajr was most recently promoted to Global Champ after many recommendations by our community, and has done extremely well. He is also now our only Coordinator and Global Champ for Australia, and Level 6 editor, due to the retirement/collapse of the previous leadership, and of course our confidence in him doing the thing he’s been doing to keep our community looked after in the longer periods of management absence.

We have recently promoted many of our active Area Managers to being State Managers, and I can say that they’ve all been doing a great job in managing their new (very large) areas.

As a result of our newfound community coordination, we’ve also had an influx of newer editors, all motivated and eager to help out wherever they can, and we do our best to support them in any way possible to ensure their growth within our community.

Our Wiki has become more comprehensive, thanks to a variety of editors (both new and older) working at trying to establish some editing standards within Australia, so we’re all on the same page about our quality and consistency of edits.

More recently, we’ve been aiming to establish ourselves as an active and solid community, where newer editors are welcomed and mentored, instead of ignored and shunned.

Our Discord is now our primary means of communication, with the forums becoming a place of formal requests and standards, and where we communicate with the editors who choose not to join us on Discord. I see you’ve joined that recently, please always feel welcome to have a chat with us, even if it’s not about Waze and editing.

We are a pretty laid back community, and very down to earth. You’ll find that editors here are genuine and are always willing to help out a mate.

So from all of us, a big welcome, and most of all, don’t be a stranger, we don’t bite.

Hi Vestigal

Thank you so much for summarizing it up!

I am very happy to hear that the community in Australia is growing and establishing as a solid community, and this is also the main reason I am here

I am indeed in your Discord channel and thank you so much for welcoming me :slight_smile:
Please do feel free as well to reach out for anything through any communication channel!

Thank you, and see you soon!
Tamar

Thanks for your post Tamar, and once again, welcome!

Welcome to Australia
Below is a bit of a mind dump of things on our mind. But first, you really need to understand the size of Australia to understand some of the issues we have.

Despite our size… “Only 2% of Australia’s population lives in the yellow area”:

Source: buzzfeed.com
You can’t even zoom out all the way in the Waze maps to view more than 120 km. Many States are more than 1000 km across.
Roads in Australia
Our massive size and population dispersal mean our road networks are like nothing else in the world and presents a unique challenge to map and route in Waze. Despite being the size of North America, we don’t have a neat grid of dual-carriage way motorways/major highways overlayed like a net over the country. Nor do we have the number of editors that the USA has. The centre of the country is desert, and the major highways running through it might only be considered a primary street in other countries.

Next we need to look at some Waze mechanics like the excessive pruning on long routes. Waze prefers to route users along major highways for long distances for obvious reasons, but we don’t have the above mentioned “web” of major highways over the country, and so, we’ve had to artificially upgrade many roads from streets to primary roads, and primary roads to major highways, simply so people can get a route from A to B using Waze. We’ve been discouraged in the past from doing this as “it’s a workaround, and workarounds should be approved by HQ before being used”. We’re aware of an alternative using alternative names for streets for “name continuity”, but this also looks like a workaround. Do you have any advice on how we should deal with this?

You may be aware that until Waze has enough data on traffic, new roads have a default speed/travel time applied to them which isn’t particularly reflective of real-world times. In remote areas, there may not be mobile phone coverage, so Waze never gets better estimates. For example, this section of road, and several others nearby, has a speed limit of 100 km/h and can comfortable be driven at that speed, yet Waze thinks a typical speed there is 65 km/h. In some cases, this causes Waze to route drivers along longer and slower dirt roads, which happen to have better mobile coverage. Ideally, we’d like a way for senior editors to set a default estimated speed, or maybe Waze could make the original speed estimate some large fraction of the speed limit?

Mapping Quality in Australia
Take a look at the 2% image above again - Most of the densely populated areas of Australia are reasonably well mapped. The land where the 2% of the population lives, larger than most countries, isn’t up to standard. Consider the average editor can only edit 1-2km from where they’ve driven; we have little hope of completing the mapping of Australia right now.
The general problem with mapping in Australia has even made the news. This article talks about how Google Map travel times to some remote towns affects their tourism and businesses. Waze doesn’t get a mention, but we are unlikely to have the majority of routes mapped to any standard comparable to Google.
Goals and Current Issues
With the above in mind, below are some things we are looking at to resolve.

Goals as I see them:

  • Getting new editors interesting in mapping and retaining them. To do this, we’ve tried our hardest to build a community that is interactive and welcoming. Most of the conversations take place on Discord, as Vestigal mentioned prior.
  • We want to map Australia in Waze - I believe mapping of even remote parts of Australia will encourage more people to use the Waze app where they currently cannot because there is limited maps. More Wazers may lead to more editors.

These are some additional complex issues we need help with:

  • External Data Sources
  • We’re aiming for high quality mapping in high density areas. Outside these however, we rarely have editors with local knowledge or access to street view. Street view is generally from 2008 and street signs are pixelated/unreadable.
  • Therefore, we are seeking permission to use more external data sources. Recently, we had a major win on received permission to use some federal government data in Waze.
  • Most data sources in Australia offer data freely for use under the Creative Commons licenses, most of which require attribution (aka Waze to acknowledge them). All it required Waze to do was add the data source and acknowledge them as ituajr explained in his post here from Dana. This means we can now use suburb boundary data in Waze maps. :smiley:
  • But this isn’t enough. Each state/territory has it’s own mapping data, which would need to be attributed too before we could use it. If we could get extra data sources attributed, we could potentially stop relying on local editor knowledge and pixelated street view signs and instead map from official and reliable sources.
  • Data and information
  • Information is also power - we need to know where to focus our efforts. We need access to data we don’t currently have to determine where should we spend our efforts editing.
  • Data for example: Where are Waze users most active in Australia? 2) Which state needs the most work? Where are most of our URs coming from? Where are the most hazard reports? Info like this will help us determine where our user base is. Even if the raw data is only accessible to country management, at least that’s something. Do you know of any existing dashboards or data sources we / our coordinator Ituajr can access?
  • Sprinkles on Top
  • Australia is the size of the USA, but we don’t have states implemented in Waze yet.
  • We have some issues with our street abbreviation convention causing lookup issues in Google Maps which are just too complex to explain here.

The solution to nearly all these complex problems is outside our grasp, and we need significant help from Waze to help overcome them - we need help unlike any other country currently has.

We would really benefit from regular participation of Waze staff in our community - both yourself and Dana are very welcome - to overcome these unique problems and keep morale of the community up. Is easy to feel like we’ve been forgotten sometimes, despite the cogs turning in the background, the community would really benefit from regular, deep and meaningful engagement.

Gasp! Deep breath! I know that’s a long post, apologies. I hope this helps share some insight into what is on our plate and how you and Dana might be able to help us. :slight_smile:

Hi Brendan!

Wow! Thank you so much for this reply, I have a lot to work on :slight_smile:
You really helped me understand what are the pain points in Australia
I took note of everything and will do my best to come back to you with good news

Brendan, that was a great write up!

The only thing I would disagree with is the old policy on upgrading roads. We have a road hierarchy in Aus that aligns with the Waze segment types but in many cases we can not legally use it (as you have pointed out). Obviously there are exceptions given the vastness in some areas of the country, but this practice is something that I think needs to be revisited with active involvement from Waze HQ (ie. Tamar). Upgrading the default segment speed will also be a great benefit here as many roads have not been edited, or even driven on by multiple Wazers, since they were created over 5 years ago. This should help with routing.

Being a fairly new editor, one thing that is immediately noticeable is the lack of information in the Wazeo/wiki. There is a huge amount of corporate knowledge within the current editors but much of it is not written down. This is not any one’s fault as it is a huge job. Thankfully some of this work has been actively undertaken by several editors but more could be done from a “corporate” level to help. A comment on the global discord recently sums it up nicely:

“I’m always surprised that the wikis are completely independent. Rather than having a single wiki with sections for countries, and stuff that is not country specific wouldn’t have to be duplicated a dozen times.”

Apparently this is how it used to be.

Anyway, welcome to Oz and we are glad to have you here :smiley: