The driving destination to my house on waze app is wrong. Waze app takes people who come to my house to another house around 400 feet away. That house on another street also has house number 23. So every driver got confused. The driving direction and destination (where a driver should stop) or entrance to my house on livemap is correct.
Here is my address:
23 Highwood Pl,
Trumbull, CT 06611
USA
Livemap: https://www.waze.com/livemap/directions?utm_campaign=waze_website&utm_expid=.NMSW4Hk_Rg6AFGKx-rAj4A.0&utm_referrer=&utm_source=waze_website&to=ll.41.280199%2C-73.2042687&from=place.ChIJGTd4lioJ6IkRzs5PCaf8i98
I will appreciate it if anybody can help correct it on waze app!
Allen
It looks as though this has recently been edited in Waze so that all possible solutions have been implemented. Google also appears to have the address in the correct location.
What is the address that people get routed to by mistake? (Just so some testing can be done)
Chances are now that some changes were made if you’re still getting the wrong location you need to flush the cache in your app as it has the old location stored.
People have been routed to 23 Hillsboro Rd, Trumbull, CT 06611 that is in the end of Highwood Pl. Actually 23 Hillsboro Rd is located in the corner or intersection of Hillsboro Rd and Highwood Pl. The problem is that its mailbox is located in the end of Highwood Pl, not on the Hillsboro Rd. The house number is also 23. This is why people got confused. When google engineers came to locate our house 5 or 6 years ago, they thought that was our house. So I will ask Google to correct it (it is in progress). If you look at the google map, you can easily find the problem. The entrance or stop point of the driving direction to our house is wrong. Seems the driving destination to our address is routed to the entrance of 23 Hillsboro Rd.
Look at the mapquest also. They provide the correction direction:
https://www.mapquest.com/directions/from/us/ct/newtown/to/us/ct/trumbull/06611-2531/23-highwood-pl-41.280218,-73.205166
By the way, how do I flush the cache in my app? Just press Refresh map of my area? How do other people get the latest map of our area in their app? They may not know which area should be updated.
Appreciate it!
People have been routed to 23 Hillsboro Rd, Trumbull, CT 06611 that is in the end of Highwood Pl. Actually 23 Hillsboro Rd is located in the corner or intersection of Hillsboro Rd and Highwood Pl. The problem is that its mailbox is located in the end of Highwood Pl, not on the Hillsboro Rd. The house number is also 23. This is why people got confused. When google engineers came to locate our house 5 or 6 years ago, they thought that was our house. So I will ask Google to correct it (it is in progress). If you look at the google map, you can easily find the problem. The entrance or stop point of the driving direction to our house is wrong. Seems the driving destination to our address is routed to the entrance of 23 Hillsboro Rd.
Look at the mapquest also. They provide the correction direction:
https://www.mapquest.com/directions/from/us/ct/newtown/to/us/ct/trumbull/06611-2531/23-highwood-pl-41.280218,-73.205166
By the way, how do I flush the cache in my app? Just press Refresh map of my area? How do other people get the latest map of our area in their app? They may not know which area should be updated.
Appreciate it!
Hi there - it can take a few days for the map to update after it is edited. There is nothing you have to do on your end to ensure that you have the latest version - it is automatic.
If you have your address saved as a favorite (like home or work) or have previous searches in your history, Waze will use those rather than using the refreshed data from the map. To clear it, delete the favorite in the app along with all saved search entries for that address. Click the 3 dots to the right of the entry and click remove. You can then resave any favorites using a fresh search.
Thanks for using Waze and let us know if there are any other issues or this doesn’t work.
Thanks a lot harrypotter418 and SkiDooGuy for your help!
I will wait for a few days to check back. I don’t have any favorites as I just reinstalled waze on my phone. I removed my home address from my saved search history. I will check back on weekends.
Appreciate it again!
It worked. Thanks a lot everybody for your help!