Hi - my address is 36388 Charles Town Pike, Hillsboro (or alt: Purcellville), VA 20132-2780. Searching for my address in Waze often (but not always - see screenshots) directs people to the roundabout at the east end of Hillsboro, about 2 miles from my house.
I keep missing deliveries, trade and service people cannot find my house. Google Maps and Apple Maps are correct - and this problem with Waze only started recently.
Please help me get this fixed!
Thanks,
Ken
Hi Ken,
Thanks for your message. Please use the address 36388 Charles Town Pike, Purcelville, VA. This location has been adjusted and it is routing correctly in the Waze app, now.
Please remove any instance of this address from your history and Saved places by the following: https://support.google.com/waze/answer/6262570?hl=en.
Then, perform a new search and resave. If you don’t remove the old results from your navigation or Saved places/Home/Work, then you will continue to be routed to the old coordinates.
If this resolves your issue, please mark this thread SOLVED. Thanks!
Tom