Waze understands open hours wrong?

Map Editors Community Community Issues And Requests
1

Screenshot_20240113_163641_Waze.png
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An example is above but I’ve seen it several times, a store is open from 10am to 1am and the waze app shows it as closed. It’s 4pm, they are definitely open.

Is there any way to make it understand that it’s 1am the next day? I assume this is a limitation of the app interface, I’m using android but it’s a pretty basic need.

Suggestions app users can do to correct these when we see them?

2

We would need a permalink to look at the place to see if there is an error with the entry.

App users can submit update requests on places, including hours

3

This has been a long standing, known issue when the hours cross midnight.

4

It sounds like you’ve encountered a common issue with the Waze app misrepresenting store hours, particularly when they extend past midnight. Unfortunately, this seems to be a limitation of the app’s interface, possibly due to the way it handles time constraints.To address this issue, users can take proactive steps to help correct inaccurate store hours displayed on Waze:

  • Report the Issue: Within the Waze app, there’s usually an option to report map issues or incorrect information. Users can flag the store’s hours as inaccurate, providing the correct operating hours if known.
  • Update the Information: If you’re familiar with the correct store hours, you can contribute to improving the accuracy of Waze’s database by updating the information directly within the app. Look for options to edit or suggest changes to the store’s details.
  • Reach Out to Support: In some cases, contacting Waze’s support team directly to inform them of the issue might help expedite the correction process. They may have additional tools or resources to address inaccuracies in their mapping data.
  • Utilize Other Navigation Apps: While Waze is popular for its real-time traffic updates, users encountering persistent inaccuracies with store hours may consider using alternative navigation apps that better handle time constraints and display accurate business hours.

By taking these actions, users can contribute to improving the accuracy of store hours displayed on Waze, benefiting both themselves and others relying on the app for navigation and local information.

5

Please do not forget as well that in many cases venues informations are added by Providers and/or Partner and it’s up to them to keep it updated ……but once they add data in Waze …they do not care anymore