Echoing the previous review, if it was possible to give this location zero stars I would. After wasting an hour pacing around the mall while the employees were “cleaning” (please note windows are transparent, taking a break and cleaning are not the same thing), I finally attempted to go in the store. I approached as the only patron, the security guard holds up his finger to unlock the door, then inexplicably lets in a different guest after watching her walk up behind me. As I went to walk in behind her, I was refused entry, stating they only allow one guest at a time. THEY LITERALLY HAVE A SIGN TO THE CONTRARY STATING THEY ALLOW FOUR GUESTS. Not a single other store has this level of unnecessary restriction. Literally (at least) three employees per customer - complete joke. I bought the Bell and Ross I already knew I wanted directly from the manufacturer online as I walked away. I was hoping to support a local business, but the management of this location is as inept as they are are pretentious. There are multiple other watch stores in this mall or alternatively buy your watch online. You do not have to patronize this level of incompetence - consider their response to the previous review almost a month ago for the same thing - zero corrective action. This will be a starbucks soon enough.