From the moment I walked through the door with my wife (whom is suffering from chronic heart disease) we were pleasantly greeted, listened to, and within one minute brought into the emergency room. There, a team of doctors and nurse's came in, introduced themselves and made my wife and me feel very confident and comfortable. They seemed to work together like a well oiled machine, each there with a specific purpose, one specific narrative; the well being of their collective patient.
Personally, having had 11 kidney stone operations over the past 30 years, whereas 6 or 7 were performed here at Abbott Northwestern, I can honestly say that the vibe here has remained the same from my first operation in nearly 29 yrs ago as it is today!
The following day, after had been admitted into the hospital, I was once again met by the nurse and one of my wife's doctors. Both VERY pleasant, informative and helpful.
Lastly, I was quite impressed that guests could order off the food menu for only $7.99 (at the time of this review) and have lunch with the patient. Of which I had a cheddar cheeseburger with fresh tomato, onions and pickles. Cottage cheese with fresh fruit. Unsweetened ice tea. Blueberry yogurt and some raspberry sherbet.
I have to say, this certainly wasn't the hospital food of old that I remember...
Great hospital, great staff, and some pretty darn tasty food.