Automated customized response to UR outside of the relevant country

Map Editors Community WME Production Bugs
1

Is this a…:
Standard bug
Steps to reproduce this issue:
This automatic response was sent with the correct customized settings for Germany, but the UR is in Luxembourg (near the border to Germany).

https://waze.com/de/editor?env=row&lat=49.47806&lon=6.36332&zoomLevel=17&mapUpdateRequest=26099520

Environment where the bug occurs…:
ROW
Permalink:
https://waze.com/de/editor?env=row&lat=49.47806&lon=6.36332&zoomLevel=17&mapUpdateRequest=26099520
Browser name and version:
Google Chrome Version 147.0.7727.138

f6809d26-f296-4a49-8b1d-18c85ba22c71.png
f6809d26-f296-4a49-8b1d-18c85ba22c71.png759×502 545 KB

2 Likes
New WME v2.358
India Automated Response in Nepal UR
India Automated Response in Nepal UR
Nova Versão WME v2.358
3

Some more examples

URs in Germany with automatic customized responses for France

https://waze.com/de/editor?env=row&lat=47.65301&lon=7.53624&marker=true&zoomLevel=14&permanentHazards=282875&mapUpdateRequest=26112030

https://waze.com/de/editor?env=row&lat=47.65705&lon=7.53143&marker=true&zoomLevel=14&mapUpdateRequest=26083374

https://waze.com/de/editor?env=row&lat=47.66089&lon=7.52794&marker=true&zoomLevel=14&mapUpdateRequest=26120541

2 Likes
5

Hi @Fischenicher,

Thank you for reporting this issue. I have filed an internal ticket to look into it, and also added the examples you’ve just provided. I will keep you posted on further updates.

All the best,
Olesya

1 Like
6

Another example

UR in Luxembourg with the customized message for Germany
https://waze.com/de/editor?env=row&lat=49.63013&lon=6.40889&marker=true&zoomLevel=16&segments=409276207&mapUpdateRequest=26122497

7

Thank you for providing this example @Fischenicher. I have updated the internal case accordingly.

Best regards,
Olesya

8

Some more examples

URs in Luxembourg with the customized message for Germany

https://waze.com/de/editor?env=row&lat=49.47849&lon=6.36271&marker=true&zoomLevel=18&segments=90528294&mapUpdateRequest=26089778

https://waze.com/de/editor?env=row&lat=49.47755&lon=6.36405&marker=true&zoomLevel=18&segments=90528294&mapUpdateRequest=26096852

https://waze.com/de/editor?env=row&lat=49.47747&lon=6.36392&marker=true&zoomLevel=18&segments=90528294&mapUpdateRequest=26093655

https://waze.com/de/editor?env=row&lat=49.63001&lon=6.41003&marker=true&zoomLevel=19&segments=441462870&mapUpdateRequest=26122034

9

Thank you @Fischenicher, these additional examples have been added to the internal ticket. The issue is being investigated.

Best,
Olesya

10

UR in Germany with the customized message for Switzerland
https://waze.com/de/editor?env=row&lat=47.65958&lon=9.16477&marker=true&zoomLevel=18&segments=307447398&mapUpdateRequest=26144721

11

Is this a…:
Standard bug
Steps to reproduce this issue:
The automatic response of India was sent to the UR reported in Nepal. The UR is reported near Nepal India border.

Environment where the bug occurs…:
ROW
Permalink:
https://waze.com/en-GB/editor?env=row&lat=26.58486&lon=87.01069&zoomLevel=17&mapUpdateRequest=26161310
Browser name and version:
Google Chrome Version 148.0.7778.179 (Official Build) (64-bit)
Are you using scripts? Please detail which ones.:
None

0dc3a646-e67e-4108-884a-5a8012b53c96.png
0dc3a646-e67e-4108-884a-5a8012b53c96.png1198×841 1.23 MB

1 Like
12

UR in Luxembourg with the customized message for Germany

https://waze.com/de/editor?env=row&lat=49.60782&lon=6.39918&marker=true&zoomLevel=18&mapUpdateRequest=26235675

13

Thank you @Fischenicher, I have updated the internal ticket and will let you know once there’s any news.

14

UR in Germany with the customized message for the Netherlands

https://waze.com/de/editor?env=row&lat=51.67168&lon=6.04029&zoomLevel=17&mapUpdateRequest=26248361

15

UR in Germany with the customized message for France

https://waze.com/de/editor?env=row&lat=49.20449&lon=6.84330&zoomLevel=17&segments=68860990&mapUpdateRequest=26323802

16

Thank you for these examples, I have updated the internal case accordingly. The team is actively working on a fix, and I will let you know once it has been deployed.

Best,
Olesya

17

Hi @Fischenicher,

I’d like to let you know that the team has implemented a fix to address this issue. Please let me know if you come across any further examples of this bug.

Best regards,
Olesya

18

Hello @Fischenicher,

Just checking in to see if there have been any further examples of this bug after the fix—I will appreciate your feedback.

Thank you,
Olesya