Hi All,
In this post we want to keep you updated on the latest news with the CCP program, the onboarding process and answer some questions we frequently receive from the community.
So here we go!
Over the past year our partnership programs have been growing rapidly, specifically the CCP program which has reached over 600 partners.
In the last few months we have significantly simplified the process of joining the CCP program. Partners interested are able to simply apply through the CCP website,
choose the type of partnership and enroll through the online form. Given the scale of this program, this process allows more partners to participate with minimum effort on their end. The website is extremely informative and there’s partner support if any issue comes up.
Some topics we want to address:
Referring CCP leads to Waze
If you know of a potential partners and want to refer them to Waze:
:arrow: Send them to the CCP website for information & onboarding
:arrow: Reach out to the CCP team at ccp@waze.com
:arrow: Keep your community manager in the loop and reach out to them in case issues arise
Onboarding Help & Questions
Partners are onboarded through the portal, If they reach out to you with onboarding questions please:
:arrow: Refer them to Waze Partners Help Center
:arrow: Refer them to ccp@waze.com
:arrow: Reach out to your community manager in case issues arise
Day-to-day communication
How to handle daily communication with partners
:arrow: Be nice (: Keep in mind these are representatives of cities and governments who are not always Waze-savvy.
:arrow: Please include Waze CCP/community staff in your communication with partners. It’s important for us to monitor each partnership.
:arrow: Partners have many tools at their disposal. Make sure to direct them to the portal for help.
:arrow: Share in the forum about successful collaborations, so we can learn and inspire (:
Getting in touch with existing partners
:arrow: When new partners want to get in touch with the community, we provide them with contacts for their region. If you want to become a POC (or someone else in your community) please add your username and email address to this post.
:arrow: If you want to get in touch with an existing CCP partner to introduce yourself and the local community, please let your community manager know. We can provide you with contact details of partners that agree to be contacted.
FAQ
This FAQ section is just a start. Feel free to post more questions below and we can add them to the FAQ.
Will the contract be translated into other languages?
No, we can’t currently translate the contract into other languages due to legal limitations.
Can I invite CCP partners to local meet-ups?
You can absolutely invite local partners to your meet-ups and connect to them. Whenever communities have met face-to-face with partners, the collaboration was very fruitful. Reach out to your community manager before inviting the partners. Please keep in mind that Waze only covers travel and hotel expenses for map editors.
Can we have presentations and case studies we can share?
You can use thisinformative presentation. Feel free to make a copy and localize it.
Check the case studies in the portal.
Thank you all and feel free to ask questions or raise any issue,
Cheers,
Daliah and Shira
