Errors

I just wanted to put this out there because I try and get on as often as I can to fix map errors and what not. I just thought that it would be really useful if user reported errors had a follow up. What I mean by that is, sometime people will go and report things and wont write anything because they are driving or what not, and waze doesn’t always give nearly enough information for whatever error that they were reporting. It would be really amazing if waze would send a follow up e-mail to the user that generated the error asking for any additional information.

Also, when someone corrects a map error or labels it as not identified, give them the availability to add notes to the correction. For example, when someone reports that there is something wrong with their navigation directions. When I look at the map and see that their GPS is way off but in the same general shape of the nav directions, I can put a comment such as “move your phone so it has a better view of the sky”. Or for a recent nav issue I had, be able to label it for a dev to look at.

If you have a search around the forum you’ll find this mentioned plenty of times.

I believe that 2-way communication used to be possible - before my time, so I never experienced it. I would certainly say that it is one of the most-wanted features by editors. We all do it because we want to improve the maps, so any way to get more information is vital. There’s nothing I hate more than marking a UR “unsolved” because somebody had a problem and I’m never going to be able to help them!

I think it’s on the roadmap to implemented, but I wouldn’t hazard a guess as to when. :frowning:

It was a feature of the old Cartouch editor that is sorely missing in WME. We have had repeated promises that the capability is returning, but for now there is no such ability.