Intersection JB cannot be removed nor modified

Is this a…:
Performance issue
Steps to reproduce this issue:
I’ve tried unsuccessfully to modify or delete a JB in both WME Production and Beta. I’ve also tried disabling any active scripts in both WME environments, but I still haven’t been able to modify or delete the JB. I always get the same error message: (Failed to save changes | Suggestion: Review and try again).

Initially, I was able to detach a segment from the JB that was exhibiting a turn error, and I tried to fix it by disconnecting and reconnecting it. However, I couldn’t reconnect it, nor could I delete the JB to try to reconnect it.

I strongly suspect this is a bug with similar behavior, which, according to other posts on Discuss, was reported in 2018.according to other Discuss posts, was reported in 2018.

Environment where the bug occurs…:
ROW
Permalink:
https://waze.com/es-419/editor?env=row&lat=11.97256&lon=-86.07862&zoomLevel=20
Browser name and version:
Versión 147.0.7727.55 (Compilación oficial) (64 bits)
Are you using scripts? Please detail which ones.:
None

3 Likes

Hello @RoyalWazr,

Thank you for reporting this issue.
May I try to delete the junction box myself? I suspect I’ll also get the error you mentioned but I’d just like to see if there will be more details about the error in the console.

Best,
Olesya

3 Likes

Hi @RoyalWazr,

This is just a quick update to let you know that the team has already worked on this bug and the Junction Box has been removed.
We also filed a separate ticket to prevent such cases in the future.
Please let me know if you have further questions.

Best regards,
Olesya

3 Likes

Please proceed and let me know your further comments.

Regards,

@RoyalWazr you may reconnect the segment now and rebuild the Junction Box.

Thank you,
Olesya

1 Like