New editor version v2.64-2

[maiapas]

@GerardterBeke

Looks like the segment history is not fully available, again.

Hi GerardterBeke,

Thank you for flagging it.

This should be fixed. Could you please confirm that?

Thank you,

Maia

[SeveriorumPatrem]

Having problems with RPPs disappearing again, not reappearing after refreshes.

Down to a 20-30% rate instead of 50%, but still extremely predictable, consistent and very tedious…

Also having a similarly high rate of save errors when running across existing RPPs and trying to merely uplock them to region standard L3, here is an example of that. Merely changing it to L3 and attempting to save it results in an error.

https://www.waze.com/en-US/editor?env=usa&lon=-122.25409&lat=47.15744&zoom=7&venues=155779544.1558123116.1569379

[SeveriorumPatrem]

I’m finding that if I give today’s unable-to-save RPPs a bit of a cooldown period, I can generally save them successfully on a later attempt.

I’m not an expert, but I’m guessing there are some dbs not cooperating with each other very well today, which would result in this kind of smattering of problems if some handshake confirmations were not occurring…

[SeveriorumPatrem]

Now I am also noticing that edits to simply uplock pre-existing RPPs or move stop points or make city corrections are not always sticking. Now I’m having to double check every change I make to any of them even when it looks like the save went through at first glance…

[maiapas]

@SeveriorumPatrem

Having problems with RPPs disappearing again, not reappearing after refreshes.

Down to a 20-30% rate instead of 50%, but still extremely predictable, consistent and very tedious…

Also having a similarly high rate of save errors when running across existing RPPs and trying to merely uplock them to region standard L3, here is an example of that. Merely changing it to L3 and attempting to save it results in an error.

https://www.waze.com/en-US/editor?env=usa&lon=-122.25409&lat=47.15744&zoom=7&venues=155779544.1558123116.1569379

Thank you SeveriorumPatrem for reporting this.
We have opened an internal issue for our development team to take a look.

Best,
Maia

[SeveriorumPatrem]

RPP saving behavior continuing today.

I’ve had a couple of cases where I was successfully able to create one and save it, and then for whatever reason had to move it, getting the “invalid” save error. Like, it was valid two minutes ago when I created it, what went wrong? Repeated attempts to save eventually gets it through.

I’ve also found that the safest way to avoid them disappearing is to create them and save them one at a time. Usually works, but when it does throw the occasional invalid error, as above, simply repeating save attempts generally works eventually.

Is there a bug thread elsewhere that I should be posting these updates to instead of spamming this one, assuming you want these additional details? Also, I doubt I am the only one seeing this… anyone else?

[jm6087]

@SeveriorumPatrem

RPP saving behavior continuing today.

I’ve had a couple of cases where I was successfully able to create one and save it, and then for whatever reason had to move it, getting the “invalid” save error. Like, it was valid two minutes ago when I created it, what went wrong? Repeated attempts to save eventually gets it through.

I’ve also found that the safest way to avoid them disappearing is to create them and save them one at a time. Usually works, but when it does throw the occasional invalid error, as above, simply repeating save attempts generally works eventually.

Is there a bug thread elsewhere that I should be posting these updates to instead of spamming this one, assuming you want these additional details? Also, I doubt I am the only one seeing this… anyone else?

I sent an email to Hadas earlier today. Let’s see if she says anything.

[russblau]

@jm6087

@SeveriorumPatrem

RPP saving behavior continuing today.

I’ve had a couple of cases where I was successfully able to create one and save it, and then for whatever reason had to move it, getting the “invalid” save error. Like, it was valid two minutes ago when I created it, what went wrong? Repeated attempts to save eventually gets it through.

I’ve also found that the safest way to avoid them disappearing is to create them and save them one at a time. Usually works, but when it does throw the occasional invalid error, as above, simply repeating save attempts generally works eventually.

Is there a bug thread elsewhere that I should be posting these updates to instead of spamming this one, assuming you want these additional details? Also, I doubt I am the only one seeing this… anyone else?

I sent an email to Hadas earlier today. Let’s see if she says anything.

Yes, I’ve seen the same thing both yesterday and today. I’ve found that if I get the “invalid house number” error and just hit Save again (and again, and …), it will save eventually.

[maiapas]

@jm6087

@SeveriorumPatrem

RPP saving behavior continuing today.

I’ve had a couple of cases where I was successfully able to create one and save it, and then for whatever reason had to move it, getting the “invalid” save error. Like, it was valid two minutes ago when I created it, what went wrong? Repeated attempts to save eventually gets it through.

I’ve also found that the safest way to avoid them disappearing is to create them and save them one at a time. Usually works, but when it does throw the occasional invalid error, as above, simply repeating save attempts generally works eventually.

Is there a bug thread elsewhere that I should be posting these updates to instead of spamming this one, assuming you want these additional details? Also, I doubt I am the only one seeing this… anyone else?

I sent an email to Hadas earlier today. Let’s see if she says anything.

Hi everyone,

Thanks again for flagging this.

We have opened an internal issue and our development team is investigating it.
We’ll update you as soon as we have news.

Sorry for the inconvenience.

Best,
Maia

[SeveriorumPatrem]

Today I am noticing Map Comments popping in and out of existence. First noticed one missing that I had made a few minutes prior. Made another one. It disappeared too. Verified layer on. Starting clicking refresh repeatedly, and both of them came back and disappeared at various multiple times…

[maiapas]

@SeveriorumPatrem

Today I am noticing Map Comments popping in and out of existence. First noticed one missing that I had made a few minutes prior. Made another one. It disappeared too. Verified layer on. Starting clicking refresh repeatedly, and both of them came back and disappeared at various multiple times…

Thank you for flagging this, SeveriorumPatrem.

If you have a recording, it will be really useful for us so we can open an internal issue.

Best,
Maia

[jm6087]

@maiapas

@SeveriorumPatrem

Today I am noticing Map Comments popping in and out of existence. First noticed one missing that I had made a few minutes prior. Made another one. It disappeared too. Verified layer on. Starting clicking refresh repeatedly, and both of them came back and disappeared at various multiple times…

Thank you for flagging this, SeveriorumPatrem.

If you have a recording, it will be really useful for us so we can open an internal issue.

Best,
Maia

Here is a recording taken in WME production.
https://www.waze.com/en-US/editor?env=usa&lon=-97.19214&lat=35.49331&s=18324913663&zoom=5

[maiapas]

@jm6087

@maiapas

@SeveriorumPatrem

Today I am noticing Map Comments popping in and out of existence. First noticed one missing that I had made a few minutes prior. Made another one. It disappeared too. Verified layer on. Starting clicking refresh repeatedly, and both of them came back and disappeared at various multiple times…

Thank you for flagging this, SeveriorumPatrem.

If you have a recording, it will be really useful for us so we can open an internal issue.

Best,
Maia

Here is a recording taken in WME production.
https://www.waze.com/en-US/editor?env=usa&lon=-97.19214&lat=35.49331&s=18324913663&zoom=5

Thank you!

We have opened an internal issue.

Best,
Maia

[maiapas]

Hi everyone!

Regarding the issue with map comments disappearing, could you please share with us permalinks?

(The GIF with permalink was great and was already added to the internal issue, thanks John!)

Thanks,
Maia

[dchary2418]

I had that issue too, a couple of months ago, both times, the comment area was not completely inside the editing box

[SeveriorumPatrem]

@dchary2418

I had that issue too, a couple of months ago, both times, the comment area was not completely inside the editing box

In all of my recent incidents, the MC was most definitely well within the editing area.

If it happens again today I will take a recording.

As of last night the error behavior with RPPs is unchanged. Still have to make and save them one at a time for best chance of it staying, and even then save errors are not uncommon but can be circumvented by repeated save attempts, and attempting to make and save multiples will always result in about half of them disappearing.

[kumiankka]

^FYI: Haven’t seen that happening on ROW server.

[SeveriorumPatrem]

Disappearing MC

https://www.youtube.com/watch?v=31QPHxX75G8

https://www.waze.com/en-US/editor?env=usa&lon=-122.28213&lat=47.15657&zoom=5&mapComments=155779544.1557926508.945839

[SeveriorumPatrem]

Another one. The video and PL above was for an area map comment. This one is a point map comment.

https://www.youtube.com/watch?v=qLyLOaG34Yk

https://www.waze.com/en-US/editor?env=usa&lon=-122.27768&lat=47.15327&zoom=7&mapComments=155779544.1557926507.945845

[maiapas]

Hi everyone,

Disappearing Map Comments in WME Prod- Should be fixed now
Disappearing Closures in WME prod- Should be fixed now

Please let us know if everything is working from your end and if you still experience closures not publishing for up to an hour.

Best,
Maia