New WME v2.325

Impossible to log in wme prod or beta

I don’t receive any mail in my input box or in spam box
Problem since 2 days

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Forget my comment. Didn’t notice it was mentioned in known issues.

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Hello @glenan56,

I’m sorry to hear about your login issue. I have sent you a DM with more details explaining how to proceed.

Best,
Olesya

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Hello all,

The team has already pushed some fixes which might help in certain cases, but if you’re still experiencing this issue, you might need to contact support via https://www.waze.com/support and ask for an email change.
*It doesn’t matter which operating system you select.

We’re sorry for this inconvenience and are hear for you to help you get back in.

Best,
Olesya

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Not sure if this is not working or removed, but answered URs used to get a thought / speak bubble, but that is not happening any more:

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Hi @rompompom,

It’s mentioned in the known issues:

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Sorry for not reading properly!

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Thank you for the update regarding the URs size, hopefully it can be improved and increase the size just a bit, something between the current size and the previous Size would be great and helpful specially for editors that have some issues seeing small things and everyone in general. otherwise the design is pretty nice with the wazer on it but some Editors might have a different opinion, would be good to have an option to pick which way you would like to see the URs ( with or without Wazer on it ). if you would like me to add this as a Suggestion i will go ahead if not ill just leave it here.

thanks @Olesya-Staff really appreciate your help and looking into this issue. :folded_hands:

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Hi @locojd1,

Thank you for your detailed feedback! We have already let the team know that the size of the new UR icons is considrered too small. When it comes to the Wazer displayed on the icons - I will mention this remark as well, but for this one, I think it will be worth raising a suggestion.

Take care and regards,
Olesya

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Thank you @Olesya-Staff will make a suggestion for this. :folded_hands:

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I added the Suggestion ( to have the option to keep or remove the new wazer icon from the URs ), as many. people like the design but there are some that dont like it so this will fix that issue and every editor could manage how their WME looks.
here is the suggestion Wazer Icon in URs

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Thank you @locojd1 for raising this suggestion. I will pass it to the team so it can be reviewed.

Best,
Olesya

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Hi all,

We would like to ask you for your feedback on the following:

The team that worked on this improvement would love to hear if you are seeing any changes.

Thank you and regards,
Olesya

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Hi,

It seems that the account confirmation doesn’t always work as I’d expect.
I can’t recall exactly how many times, but it happens quite often. That might be partly because I edit from multiple machines, although I would assume the “Remember device” option should prevent it — which doesn’t seem to be the case.

Also, since it’s not SSO, I sometimes need to log in again and go through the confirmation screen when accessing the Partner Hub or the forums, even if I’m still logged in on one of them but WME still asks for credentials.

Is there perhaps a more user-friendly solution for this?

Cheers,
Eddy

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Any comments or news on this. It’s rather annoying that “Remember device” option doesn’t work as expected.

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Hello Eddy,

We have raised this issue internally and the team is working on it. We’ll keep you posted on further updates.

Best regards,
Olesya

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Hi @searchjaunt,

I hope you are well. :slight_smile:
We have been informed that the fix for this issue should be available in production now. If you still encounter this problem, however, please let us know.

Kind regards,
Olesya

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Thx for the update. If I still encounter the issues, I’ll let you know

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Hi,
I’m sorry to say that it doesn’t work. Once one is working on multiple devices, a login prompt together with a verify account prompt is shown. The ‘remember device’ doesn’t seem to make any difference, which I would expect to result not to have at least the verify account prompt.
Cheers,
Eddy

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Thank you for letting us know @searchjaunt. I have informed the team accordingly and will keep you posted.

Best,
Olesya

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