No sound from WME TTS Chinese voice

Is this a…:
Standard bug
Steps to reproduce this issue:
Case 1 - Address

  1. Open the Permalink and click the “Edit Address” icon.
  2. Click the voice icon next to the “Street” field.
  3. Select “繁體中文”, “中文”, or “zh-TW”.
  4. Click the “Play sound” icon.
  5. Result: No sound is played for the “繁體中文” / “中文” / “zh-TW” voices

Case 2 - Turn Instructions

  1. Open the Permalink and click “Instructions” in the Turn menu.
  2. Select “繁體中文”, “中文”, or “zh-TW”.
  3. Click the “Play sound” icon.
  4. Result: No sound is played for the “繁體中文” / “中文” / “zh-TW” voices.

Environment where the bug occurs…:
ROW
Permalink:
https://waze.com/editor?env=row&lat=25.10710&lon=121.43567&zoomLevel=19&segments=308005016
Browser name and version:
Google Chrome, 143.0.7499.193

Case 1 - Address

Case 2 - Turn Instructions

3 Likes

Could Waze also modify the name for each language?

Actually it should be:

繁體中文(台灣)> zh-TW

繁體中文(香港)> yue-HK

簡體中文(中國)> cmn-CN

3 Likes

Hi @honkhongliang,

Thank you for flagging this bug. I have raised an internal ticket to address it and will keep you posted on the progress.

All the best,
Olesya

2 Likes

Hi @lawvaban,

Thank you for your input!
Could you please raise this in the Localizations Bugs section?

Thank you and regards,
Olesya

2 Likes

Hi @Olesya-Staff ,
I opened a ticke in that section. Thank you!

https://www.waze.com/discuss/t/incorrect-voice-name-on-wme-tts-function/397825

2 Likes