Points etc on phone, but nothing on My Dashboard

I joined Waze 5 or 6 weeks ago and on my points section on my phone it shows points etc, but when I log in to the Waze website with the same username and password as on my phone it shows absolutely nothing at all. On Sunday I paved a section of road that was not on the map and I’m wondering if this will appear anywhere.

Any ideas how I can get both accounts to reflect the up to date info?

Hi, Welcome to the forum! :slight_smile:

Which server are you logging in to? If you’re in North America you need www.waze.com, otherwise it’s world.waze.com

FAQ: http://www.waze.com/wiki/index.php/FAQ#On_My_Dashboard_all_my_points_have_gone.2C_and_the_date_of_last_update_is_very_old._What.27s_wrong.3F

It’s amazing what just a little bit of information can do for you! Thanks!!!