Problem with location of our shop

Dear Editors/ Admins

Waze takes our clients to wrong location.

When they try to drive to our shop.

Could you please help to fix it ?

This is correct address of our shop.

40.678264404391925, 46.37559276626643

Thanks and Regards

Zaur

this is screen of our shop in google map

Hi Zaur
Welcome on this forum
I think it will be better if you place all your details
Name of the company
Streetname
Place
Website
opening hours
Greetings
Remi

Hi Dear Friend

İt is not a company. It is simple shop. All details are given below google map link.

I need to correct that location with given coordinates in WAZE map. If it is possible, please help me.

Coordinates are: 40.67813421942729, 46.37612920804269

Regards
Zaur

Hello, hope you’re having a great day.

Welcome to our community page.

As your support request was likely placed on another country’s community page, the interaction was not in the local language. However, the support request has now been moved to the local community page, so you can continue your correspondence with local community editors.

Regarding your request, your place addition was found on the map; it was in “pending approval” status. The only thing confirming the place’s existence was a photo of a QR code taken during the addition process. (For your information, these types of images are considered unsuitable for confirming a place’s existence and are not accepted.) Based on the Google Maps information provided, your place’s existence has been verified, and your “add place” request has now been approved on the Waze map and moved to the coordinates listed on Google Maps. We hope this resolves the issue.

If you have any further questions in the future, don’t hesitate to create a new support request on this page. Thank you for your support of map accuracy. Goodbye for now! :+1::white_check_mark::waving_hand:

Hello

Thank you. I will check tomorrow and get back to you. Thank you

Zaur

Hello Dear Editor,

Checked and Waze is still leading to the wrong address. I will show you in the attached screenshots and provide the exact location as a Google link. Please correct/update it accordingly.

Please see the attached images.

The exact location is: 40°40’41.1”N 46°22’32.4”E

Best regards,

Zaur

Please take a look at the post.

Thank you.

I am also putting the incorrect location here (the other post only allowed 1 media file). Waze takes you about 1km away from this address.

Regards,

Zaur

It has been verified. The location has actually been placed in the spot you indicated. However, the reason it appears incorrectly for you is most likely that you were trying to navigate there by selecting its name from the “Recents” list, as seen in the 1st image below. This can direct you to the old coordinates even if the location has been edited. You need to swipe it to the left to delete it from the options section, then re-type the name of the place in the search bar to find it and set your route. Alternatively, you can check the fix by searching for the location in the Waze app on a device or phone where that name hasn’t been searched before. Below is another image showing where the location appears now after the edit. (One final reminder: the last screenshots you shared had additional explanations besides the local language, but you can rest assured they aren’t necessary. This page is handled by local editors :wink:)

  1. Image of the “Recents” section:

  2. Image showing where the location appears now:

Thank you very much. Everything is great now and we have reached the right place. Where can I leave positive feedback about you?

Sincerely,

Zaur

Every bit of support you provide for map accuracy is the greatest thanks we could receive. You can continue this by referring others who need help here in the future. :waving_hand:

Thank you. I will certainly be actively recommending you to others.

Regards,

Zaur