Remember device in 2FA doesn’t work

Map Editors Community WME Production Bugs
1

Is this a…:
Standard bug
Steps to reproduce this issue:
Hi,
Even If I mark “remember device” WME asks me a code 2FA.

I use Safari and Brave on different devices and I sign in via mail/pass.

A separate issue is that the code by email is a cumbersome solution.

macOS doesn’t recognize this code and doesn’t suggest a autofilling process.

It is a pity that there is no possibility of other verification methods such as Authenticator or Passkey applications.

Environment where the bug occurs…:
ROW
Permalink:
Login page
Browser name and version:
Safari, Brave

1 Like
3

Hi Maciej @MatthiasGor,

Thank you for your feedback!

There are a few limitations to the “remember this device” option:

  1. It’s tracked separately for each device & browser.
  2. It’s tracked separately for beta & prod.

Once you have selected “remember this device” in each instance, it should not ask you to 2FA for the next 30 days. Taking these limitations into account, could you please let me know if it’s still asking you to authenticate?

In the meantime, you might also want to check the following thread where this issue is being discussed.

Kind regards,
Olesya