Subject: Waze support map update request: Wrong Direction DE

Map Editors Community United States US Unlock And Update Requests
1

Hi,

We’ve received a map update request to Waze support and we’re posting here on the user’s behalf. The link to this post will be forwarded for the user to follow up.

This is the user’s request:

[State] Delaware

[City] Wilmington

[Permalink] https://ul.waze.com/ul?ll=39.73682086%2C-75.58694557&navigate=yes&zoom=17&utm_campaign=default&utm_source=waze_website&utm_medium=lm_share_location

[Request type): Wrong Direction

[The user’s request content]
“The shortest and quickest route is to start left towards old dupont rd. Not right towards rosemont drive. That turn takes you backwards, adds time, distance and puts you on a blind left turn onto old dupont road. It never makes sense to take a right out of my home start location. 308 taylor road. Wilmington De. This route is backwards and longer and not as safe viually.”

Thanks,

The Waze Support Team

2

Greetings -

We have been unable to replicate this problem. I started looking at it in your original request made back on 3/30. In your original report, I asked for your exact destination address as you leave your home. If you could pass that along, I can look more into this report.

Also, Waze sometimes keeps your direction of travel as the same as when you last used the app. This could be the issue here, if you’re heading EB on Taylor Rd when you turn off the app.

SMac3265