Hi,
I was using Waze all these while, and today I can’t login in with my userID and password. I try to login at waze.com with the same userID and password and it is ok. But when I login with the same userID and password via my iPhone, I can’t login and prompted error message as below:
Login Faile: Wrong login details, Please verify again details are accurate
Please help
thank you
Both username and password are case sensitive and are identical on the website and phone.
Have the same problem.
From status.waze.com
“We are having issues with our web servers, and as a direct result waze services (the application, map editor etc) are currently not working for all wazers outside of the USA and Canada.
We hope that this will be resolved ASAP, but this is not entirely in our hands.
The service in the US and Canada is working properly.”
Yeah, that too. 
It’s hard to troubleshoot when user profiles have no location info in them on the forums. Just a country would be a great help to have filled in by each user.
thanks for the reply, that I mean I hv to wait till the server problem resolve.
Anyway, thanks Waze.com for such a useful and fun app… hope the service will resume for us outside US & Canada ASAP.
I am having the same problem in South Africa. I even uninstalled and re installed Waze and now it tells me my user name and passwords are wrong, yet I am logging in with the same credentials online from a PC
seems like it is ok now, but with a weird problem where I am not able to login with my existing userID, but I can login with a new userID and navigate as usual :roll:
You can still not login with your existing account?
The server problems should be gone on the mobile phone atm.
Otherwise you could try to reset your password or send an email to alpha@waze.com
Although the problem may have been fixed in Aug 2011, I experienced the same symptoms today - I’m in the US (NoCal), am able to log into waze.com, but my iPhone suddenly (after ~6 weeks) sends me to the logon page repeatedly and says that my logon credentials are incorrect, and will not let me access any other Waze pages. Thanks for your help
If you click on the support tab, you can send an email there and ask if they can solve it.
Please check if some characters are lower of upper-case.
This has to be correct.