Waze points not updating daily

Hello, I keep drive daily with increasing my waze points on my Iphone display, but here on the Web site account the balance is at least one week old and do not take into account all I have done during last 7 days…
Why? Is there something special to activate to get updated daily as promised ?

See here:

http://www.waze.com/forum/viewtopic.php?f=8&t=3265

You’re not alone :wink:

Thanks for the link. In my case my ranking is not even updated so I am a bit worried… I hope next week it will be updated and not lost ,

Hi!

I gave it a check, from my end every thing seems to be alright
your score should be updated in the next couple of days.

cheers,
Ori
support team

Thanks for your check and help, but now I am really since yesterday when I was driving my score went over 300 up to 332 points… and today when I look at it on the Iphone it shows only 187 points … looks like I lost all my points of the past week !! :shock: :shock:
and I won’t be able to open those new roads a first time again…

Correction: seems to be back and synchronized to 330 pts .  Thanks.

Mine has not moved off zero and I have been using it for 13 days. I have a Galaxy S phone. Does this problem have anything to do with the phone model or Android?

I believe it has to do with the huge influx of new users. Android version should not be an issue.

Quote from the status.waze.com page:

“Ongoing issues with points calculations (http://www.waze.com and world.waze.com)
We’re still having issues with the points calculations on the http://www.waze.com (USA and Canada wazers) where the points have not been updated for a while.
On the international site (world.waze.com) we are still able to update the points, but it might not update on a daily basis.
We are doing the best we can to solve this issue as soon as possible.
Posted 6 days ago by krankyd”