Every time a friend or delivery driver uses Waze to get to my house, they end up about a block away at a neighbour’s house. I tell the driver that my house is accessed via a long gravel driveway. Unfortunately, the Waze route places the driver at the neighbour’s house which also happens to have a long gravel driveway. The situations where the driver ends up at the neighbour’s house is very confusing for everyone.
3520 S Chapman Rd Greenacres WA 99016
If you enter this address into Waze, you can see that the route ends on E 32nd Ave, which is incorrect. The driveway to my house is not on E 32nd Ave, it is on S Chapman Rd.
I opened up the Waze map editor. Waze correctly plots the lat/lng of my house, but the route end does not meet up with my driveway. I don’t see any way I can adjust where my driveway is, to correct the issue. What can I do to get the route’s end point to a place that corrects this issue? Thank you.
Hi. Currently there is no address point on the Waze map for 3520. There are a few things you can do.
- Add, then adjust, an address point for 3520.
- Ask for an unlock of S Chapman Rd and add a private road attached to S Chapman Rd that extends to your driveway. Then add a Residental Point Place on your house with the correct address.
- We can contact an editor in that area to fix this. I do not have editing permissions for that area.
Also keep in mind, 3rd party apps that send address data to Waze only sends raw GPS data and Waze will only navigate to the nearest point of that location regardless of the street.
Hello, grimtech!
You’ve stumbled on one of the most complex issues with Waze today.
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When Waze doesn’t find a place inside it’s own database, it reaches out to alternatives (including Google) and gets results from those as raw lat/long information. It then routes to the closest point on the closest segment to those coordinates.
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Sometimes when Waze does have information on a destination it defaults to outside sources anyway - Staff is working on this issue, but apparently it’s complex.
In this particular case, Waze had no information on your destination and was resorting to outside sources.
I’ve done three things to attempt a fix:
- Added the house number to the segment.
- Added a point place where the name is the address.
- Asked Google Maps to move the address point closer to the actual intersection of the road and driveway. (Volunteer Waze editors have no special influence at Google Maps, but it’s worth a shot as a Waze edit only works for Waze users and visitors/delivery folks use all kinds of navigation apps.)
I waited a bit and tested in my app … things seem to be working now.
Please remove the address from your app history, saved places and home/work location and then search again to refresh the data.
Let me know if things are working for you now!
-Greg
Thanks for the information KuniaKid and NJMedic2535. GPS nav has really come a long way and the complexity is pretty awesome.
That seems to have done the trick, Greg. Many thanks!