I have submitted NUMEROUS requests for the directions to be fixed to BSA Sportslab at 11503 E Loop 1604 N, Universal City TX 78148. This is a HUGE issue!! The directions take you to a neighborhood BEHIND the business. This is WRONG. There is no reason to turn off loop 1604 to get to it. It is ON loop 1604. We had planned to advertise with Waze but certainly can’t if the directions won’t be fixed.
I am looking into this now. Will let you know something when I figure it out.
Can you confirm some information for me?
According to the map on your website you are located near Athenian Dr. I also have found a location near W Byrd Blvd.
The one across the street from W Byrd Blvd seems to be correct since it is a small center with a Transmission Specialist in the center.
The one near Athenian Dr is near a Shell Gas Station.
I need to know if this is correct so I can figure out what I may be able to do to resolve the issue.
Thanks
Reference PLs
GM location of 11503 East Loop 1604 North
GM location of BSA Sports Lab
WME PL of expected correct location with PP in place already
GM PL showing both location in one screen
The location of BSA is 11503 E loop 1604 N in universal city TX. It is in the same shopping center as the transmission place BUT last i checked the directions there are wrong. The website is under construction. That map is not accurate and were working on that too. Regardless the address is correct. It is on 1604 before the FM1976 exit. It is not near a shell. It is right before the Alamo city Sports complex
Thanks for the information. I have made some changes that will hopefully help. The issue is that Google has 11503 E loop 1604 N located at the Shell station near 1604 and Pat Booker and Waze will use Google results when it can’t find it’s own results.
I have attempted to make the correction in Google as well. Since we don’t volunteer for Google Maps, I can’t say for sure if they will accept my change. If they approve my edit, I will let you know.
My hopes is that the fixes I have made in Waze will override the bad Google location and it won’t matter.
I can tell you that I just tested searching for your business name in the Waze App and the directions took me exactly where it needed to. My suggestion would be that your customers using Waze search for BSA Sports Lab, Universal City. If they do, they should not be directed to the houses behind the center.