Changing charging station attributes removes other attributes

Is this a…:
Standard bug
Steps to reproduce this issue:
0. Create or find a point of interest with type CHARGING STATION.

  1. Add information to any of the charging station fields:
  • Location in venue
  • Network
  • Cost
  • Payment methods
  • Charger
  • Access type
  1. Save
  2. Change information in any other charging station field (see previous list).
  3. Save
  4. Refresh view

Problem: the data added in the first step will revert to default.

Expected: keep previously added data in place, change when it’s actually modified.

Seems to happen with Charging Stations only.

Environment where the bug occurs…:
ROW
Permalink:
Any charging station
Browser name and version:
Google Chrome 146.0.7680.165
Are you using scripts? Please detail which ones.:
No scripts.

Can’t upload a video, so here’s a link: https://photos.app.goo.gl/7upyZ1Ra1AyEHPCi9

5 Likes

Hello @LihtsaltMats ,

Thank you for sharing a detailed report along with the screen recording.

I was able to reproduce the issue on our end and have passed it to the team for further investigation.

Once I have any updates, I will let you know.

Kind regards,
Kasia

2 Likes

Had it happen to me yesterday as well. Every time I added one attribute it deleted other attributes.

1 Like

@numbermaniac
The workaround seems to be to modify every field once again, then it seems to stick. Changing only some of the fields will reset the others.

1 Like

Hello @numbermaniac ,

Thank you for sharing your example too.

The team has identified the root cause of the issue and the fix is pending. Once it’s released, I will let you know in this thread.

Thank you,
Kasia

4 Likes

Hi, @Kasia-staff
Has this been fixed? I can’t reproduce the bug anymore.

Now there’s potentially another problem. The issue caused some of the charging stations to save with an empty “Access type” value. Is this going to cause problems?
Example here: https://waze.com/en-GB/editor?env=row&lat=59.43789&lon=24.75220&marker=true&zoomLevel=20&venues=16253522.162207544.41850582
The access type value was deleted due to the bug. Now I re-added it. Typically it’s a radio button value so it’s a mandatory field so I suspect other functionality assume there’s a value?

Can this be checked and if needed fixed from the backend? As an editor it’s difficult to find charging stations without the value as everything seems correct in the user interface.

@Kasia-staff can we please have an update? Thank you.

Hello everyone,

Sorry for the delay in responding.

@brandon28au , I have checked with the team and the fix should be already available. Could you please check on your end and confirm if everything works as intended?

@LihtsaltMats , could you please share any permalink as an example of the issue so that we could look into the problem further? I tried to reproduce the issue on my end but all data remain in place after saving the changes.

Thank you,
Kasia

Hi @Kasia-staff, yes everything looks good from here. Just wanted official confirmation from staff for anyone who comes across this thread as well as us lowering the lock level in Australia so more editors can contribute without being worried about this bug, so thank you for that.

1 Like

Sadly I don’t remember anymore if I left any charging stations in broken state, went over some and seems like I fixed those. You’re right that new stations are working fine, because the access type is added automatically. The problem was caused by the bug in this topic. The access type value was deleted. If you check in the backend if there are any charging stations which are missing the access type value then those are likely problematic and won’t show up in the client’s map search.

1 Like

Hello @brandon28au ,

Thank you for the confirmation.

@LihtsaltMats , thank you for the information. I have logged a case for the team to check if there are such charging stations.

Kind regards,
Kasia

Hi @LihtsaltMats,
Hi @brandon28au,
Hi @numbermaniac,

I wanted to check in regarding the “empty access type” issue.

The team investigated and found that missing access type values hide 57,554 charging stations from Waze users.

In the existing search logic, stations without an access type are treated as non-public.

As a result, when an EV driver searches with the default ‘Public Stations’ filter enabled, all 57k of these stations are filtered out.

Would it be helpful if we updated all stations with a “missing access type” to the default access type “Public”?

I want to ensure that this automatic update won’t break any flows on your side. Thanks for sharing your thoughts.

Regards,
Nataliia

Hi, @Nataliia_Staff
Would it be possible to check the last historical value as well, before it was deleted? If it exists then that should be used.
If there’s no historical value then PUBLIC is correct as it is the default value in WME.

The automatic update would be immensely helpful, because there’s no good way to check the missing value in the editor.