Gated Community Resident Only Gates

Map Editors Community United States Tennessee
1

I am the Customer Service Manager for the Del Webb Lake Providence Community. We have two entrances to our community, and one is for residents only. Recently, we have had a series of incidents in which delivery and other drivers report that Waze is directing them to these gates, but they are denied entry. I was wondering if there was a way to indicate these entrances are for residents only and direct them to our main entrance

The two gates are

Southern Way Blvd. The cross street is S. Rutland Rd, with GPS Coordinates of 36.16554 -86.4804

Proclamation Way. The cross street is S. Rutland Rd, with GPS Coordinates of 36.1664

If you need additional information, please feel free to contact me ..

Kurt Stoudt

Customer Service Manager

Del Webb Lake Providence

Mt Juliet, Tn 37122

615-758-4614 Option 1

2

Hi,

I’ve found both entrances you called out. Both are mapped with “gates” and would currently route equally across each entrance. I’m seeing a third route via Del Webb Blvd? This should actually have been the preferred route since the other two entries are mapped as private road segments and Del Webb Blvd is not. To our knowledge, Waze applies a routing penalty for private road types.

I’ve made adjustments to Southern Way Blvd and Proclamation Way, but this will require a map tile build update which can take 24-48 hours or more to push to the app.

Is there any issue via Del Webb Blvd?

Thanks!