Steps to reproduce this issue:
I keep getting this same error today. On this PP all I am trying to do is remove the incorrect Google link for the Sanger Fire Department. I click the trash can, Click Save and I get the error message.
Permalink:
Are you using scripts? Which ones?:
Error happens Incognito.
I get the same error here when all I do is Click the Add and Edit button and then save.
I have gotten this error multiple times today on new PP, AP & RPP along with just editing them. All the address are legit. There has to be some sort of interference from something with the way the new HN layer was implemented.
Here is PUR that does have an invalid HN, however if I fix the HN or remove it I still get the error. How are we suppose to process these?
Hello @AquaZR1
Thank you for the detailed report and all the examples. I have logged an internal ticket to investigate the issue and we’ll look into it as soon as possible. I’ll keep you updated on the progress.
Best regards,
Olesya
I thought this was an issue with hn with dashes in the PP. I got an error adding a photo to this EVPP. It originally didn’t have a street or HN. Added the photo in WME and tried to add the HN 55-220 and it gives invalid house number in prod and beta editor.
The NA Meetup location: https://waze.com/en-US/editor?env=usa&lat=30.29004&lon=-97.85767&zoomLevel=17&venues=171770159.1717963733.6929979
I updated an external link and saved. Received an error saying invalid HN, even though I didn’t touch the HN, which was 8212. I removed the HN, to try to resolve the issue. Then I couldn’t add it back.
I shared it with the US community and no one has been able to add it either. It also can’t be added from the app.
Also experiencing this issue. I have attempted to accept this PP https://waze.com/en-US/editor?env=usa&lat=41.19670&lon=-73.88317&zoomLevel=20&venues=187498908.1875120152.20774522 and complete information for the PP, but I am getting the error that others have described. I was using production WME, not WME Beta, when I encountered this issue.
We are experiencing this issue with any PUR, as long as the PUR has any wrong number or a number not recognize by Waze, when you approve the PUR and try to change the HN for the correct one, you will get an immediate Error message “the House Number is not valid” and i have try many ways but unfortunately nothing works and at the end you will need to reject the PUR.
I had to set this place to street name that was an alt on the segment. It will not let me set it back to US-411, which is their advertised address.
Clover Hill Senior Living, Maryville, TN
Here is another we can not put the street name back on with the number in the address.
DayBreak Dementia Respite
Hello all,
I would just like to let you know that a fix has been rolled out to IL and NA. Would you be able to check whether it has taken effect on your end?
Thank you,
Olesya
@Olesya-Staff - The first two I checked worked properly. I will check a few more later and let you know if I have any issues.
I have processed an additional 3 more without issue. So far the fix seems to have corrected the issue. Thanks!
Thank you for the update @AquaZR1 I’m glad to hear it is back to normal for you.
Hello all,
Quick update: the fix has been deployed to ROW.
Please let me know if you still experience the issue.
Have a great day!
Olesya