New Waze Academy Course: Master the Art of Solving Issues and Reports! 🦸‍♂️

TL;DR: Become a Map Hero! Complete the new Issues and Reports course to master the Issue Tracker, learn the MAP IT method, and earn an exclusive badge. Check out the video with @SNYOWL, Global Champ from the US community.

Hello Wazers,

Every day, thousands of drivers report road issues. We are pleased to announce our newest training course: Issues and Reports!

This course is your ultimate kit for solving issues and connecting with the community. We’ll show you the behind-the-scenes of the Issue Tracker to teach you how to find, filter, and fix map errors with surgical precision.

What you will learn:

  • Issue Mastery: Understand the differences between URs, PURs, MPs, and MSs like a pro.
  • Advanced Filters: Learn how to make the best use of filters to find the reports that matter most to your area.
  • The MAP IT Method: Become an expert at creating excellent responses using this acronym!
  • Check out this PDF with all the information you need to know.

Complete the assessment to earn your Issues and Reports Master badge!

Special thanks: a huge thank you to the community reviewers: @IdomarCerutti @RafaCintron @jm6087 @driving79 @McLarenMCL38 for ensuring this course met the highest community standards. And also to @MauricioCGB @Hugo_Moreira @Adabadada, who participated in the course!

Happy editing,

By: Shira, on behalf of the Waze Communities team

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