Orphan "Turn instructions" popup

Steps to reproduce this issue:

  1. Select a segment.
  2. Put the mouse over a green turn arrow.
  3. Click on “Instructions” in the turn popup.
  4. The “Turn instructions” popup appears.
  5. Click on an empty area on the map.
  6. BUG: The segment is unselected, the turn popup disappears, but the “Turn instructions” popup is still shown.
  7. BUG; Select another segment. The same “Turn instructions” popup is still shown.

The bug was reproduced in Chrome incognito window on Windows 10, both in WME Beta and Pro, IL environment.

WME Beta Permalink:
N/A
This bug occurs in:
IL
WME Beta version number:
v2.290-7-g43d9e8490 [ 2.1.1981.3-fc7f24019 ]
Are you using scripts? which ones?:
No

2 Likes

I am able to reproduce this. Issue created for staff, thanks.

1 Like

Hi @lg1992,
Hi @RussPA,

Do you remember if the pop-up behaved differently in previous WME versions?

Thank you in advance!
Nataliia

1 Like

I believe those orphan popups exist since a while.
Same issue with popups showing details of a turn closure.

1 Like

Honestly I don’t know how long it has existed, I don’t click away from the box so I never noticed if this happened.

1 Like

I’m not sure, but I think I noticed this bug in WME Prod about two weeks ago.

2 Likes

Thank you @RussPA, @lg1992, @Fkzy for your input! I’ll pass your comments along to the team. I have a feeling this flow may have just been missed during implementation. Anyway, the current behaviour is definitely confusing, so we’ll request a fix.

I will keep you posted on any updates.

Regards,
Nataliia

1 Like

Hey @lg1992,

Sorry for the delayed response. We’ve opened an internal ticket for our developers to investigate and fix this issue. I’ll keep you updated on any progress.

Regards,
Nataliia

1 Like

As this bug is now reproducible in Prod WME, I have moved the post to the WME Production Bugs forum.

1 Like