I decided to start contributing to this project however upon loging into the website I find that my account seems corrupt or not setup correctly. The http://www.waze.com server has giberish such as NaN.NaN.NaN, NaN:0NaN in the My dashboard section. The world.waze.com server has some My Dashboard secions filled in but not all, and not correct. My drives don’t seem to want to load correctly. Do I need to delete my account and start over or can I get this corrected. Also what server I’m I to use, I’m in Canada.
Canada uses http://www.waze.com. Start with deleting all Waze cookies from and clearing the cache of your browser. Then, log in to the website from a URL like https://www.waze.com/signin/?page=http%3A%2F%2Fwww.waze.com%2Fdashboard%2F
Your account is also quite new? I can’t see your join date from Tapatalk, it only says 1:30pm. New accounts will take at a couple of days to calculate your points and info.
Ok cleared browser, used link, after log in I get a blank my Dashboard page, Everything is blank except for Rank, last updated: NaN.NaN.NaN, NaN:0NaN. Even my user name is blank. My Account is 10 months old. I have been playing with the Navigation app for quite some time now, but only just decided to start contributing to the map part.
In the app do you log in with the same account as the website or rely on facebook as the primary login?
The forum has you listed as joining today - May 5, 2013 (look to the right of your posts).
I’m having the same issue. My dashboard is empty, WME and app have correct points.
I’m having the same issue with the dashboard display. No points.
I’m having the same problems with My Dashboard as well.
I have put in a support request with Waze staff. If I hear anything from them I will update you here. Keep in mind that they do not get in for another 2-3 hours and the scoreboard is not a pressing issue. You are not losing any points.
Thanks.
ccdn
Same problem with my account using Safari on OS 10.8.3 besides the problems listed above my account name is blank (but locked) and all the other information is missing. Also this occurred after making my first map update (which I received credit for with the iOS app). Each time I go to the bookmarked web site the site tells me welcome with my Username even when I log out after each session. I have also deleted all cookies associated with the the Waze site with but have the same issue when I go to the site (http://www.waze.com).
See announcement here:
I’m using the same log on that I used to create the account but this is the first day I have logged onto the website, only used the app before this. I’m using firefox 20.0 on Ubuntu 12.04.2 LTS if that helps. And the android app on a Galaxy SII
Same problem here.
Using Chrome Browser
Account information on website dashboard is also blank.
Why do people keep posting? It’s a server side issue and it’s going to affect everyone. There is really no need to keep posting unless you have a question.
Update: The infrastructure team is taking a look at it.
The dashboard is back online.
We apologize for the temporary inconvenience.
Ummm . . . Sporadically online.
I’ve had it be completely blank, completely filled in correctly and partially filled in on successive visits/reloads.
hi,
i still got the same issue as Mike-1323
"I’ve had it be completely blank, completely filled in correctly and partially filled in on successive visits/reloads.
hope u get the “BUG” :!:
Offline right now…
It looks like it is off and on. And showing yesterdays points with today’s rankings. I will let Staff know it is being flaky.