Unable to save junction box

Country: Australia

Beta/prod: Both

Steps to reproduce the issue: At the below permalink, draw a junction box over the hash junction and click save. An error message appears:

Permalink:

https://beta.waze.com/en-AU/editor?env=row&lon=153.13447&lat=-27.54737&zoomLevel=20&segments=409520488,409520490,409520489,409520491

Screenshot/screen recording:

Asked to post this here by staff.

Hi Brendan,

We have opened an internal issue for this case, thank you for reporting!

Regards,
Nataliia

Thank you!

The problem is also occurring at this location:

https://www.waze.com/en-AU/editor?env=row&lon=149.16090&lat=-21.05133&zoomLevel=20&segments=409623546,409623545,409623543,409623544

1 Like

Thank you for this additional example, Brendan! :geek:

Regards,
Nataliia

Here are two places we get errors adding junction boxes.
https://www.waze.com/en-US/editor?env=usa&lon=-115.16074&lat=36.18838&zoomLevel=19&segments=527629000,527629005,527629002,527629001

https://www.waze.com/en-US/editor/?env=usa&lon=-115.24431&lat=36.17375&zoomLevel=20&mapComments=160432490.1604062753.1138385

2 Likes

Thank you Mike for additional examples. The team will review them.

Regards,
Nataliia

Hi,

Is there any update on this? We need a JB added to this intersection to manage turns. It will currently provide incorrect guidance.

Thanks.

Hi Brendan,

I have pinged the team and will update you when they share any information.

Regards,
Nataliia

Hey team! This is still occurring. Can someone look into this for us? :slight_smile:

Hi Brendan,

Sorry, the issue is still under the investigation. We will update you when we receive some news.

Regards,
Nataliia

Hi, I was able to add the JB from the first example so the bug may no longer be present. I can’t try the other examples as they’re outside my editable area.

Hi Harry,

Thank you for checking and for your feedback.

Regards,
Nataliia

Hi Brendan,

May I ask you to check other examples if the issue is still reproducible?

Thank you in advance,
Nataliia

No, it’s resolved. I’d rather have known why this occurred though than wait ages for it to fix itself. :frowning:

Hi @LostInMyMaps,

Thank you for your confirmation on the resolution of this problem. I am looking forward to closing this thread as fixed.

Regards.