Balloon does not appear in UR with comments

[denysdgcf]

Steps to reproduce this issue:
Insert a comment in the UR and the balloon does not appear on the icon.

WME Beta Permalink:
https://beta.waze.com/pt-BR/editor?env=row&lat=-1.40441&lon=-48.41722&zoomLevel=18&mapUpdateRequest=25228018
This bug occurs in:
ROW
WME Beta version number:
v2.325-2-gaeb0d0f4bf[2.1.2455.0-2b373b1e7]
Are you using scripts? which ones?:
No

[Nataliia_Staff]

Hi @denysdgcf,

Thank you for submitting this bug report and for helping with additional testing. I have filed an internal issue for this misbehavior; the team will investigate it.

Regards,
Nataliia

[TxAgBQ]

Prior UR icon showing in work.

[RussPA]

Moved to Production Bugs since this exists in Prod WME.

[BeRoWaz]

Any updates? Noted the new production release v2.326 still has this bug.

[denysdgcf]

@BeRoWaz

Any updates? Noted the new production release v2.326 still has this bug.

@Olesya-Staff

We are aware of this issue, it is currently being worked on. We will let you know once the fix is available in production.

Kind regards,
Olesya

Last update from @Olesya-Staff

[Olesya-Staff]

Hello all,

@Olesya-Staff

2. Issue Tracker UI of URs: fixed the bug where the balloon icon did not appear for URs with comments.

This is just a quick update to let you know that the “has comments” balloon has been reinstated. Therefore, we’ll be marking this issue as fixed.

Thank you and best regards,
Olesya

[ojlaw]

It looks like this issue is back in WME v2.340.

[Nataliia_Staff]

@ojlaw

It looks like this issue is back in WME v2.340.

Hi @ojlaw,

Thank you for the comment. The issue has been addressed and comments are visible correctly again.

Regards,
Nataliia

[ojlaw]

Great! Thanks for the quick turnaround on that!

[dinohoo]

This issue is back again today. I believe there are more than one team doing development, and each have their own versions. Can you pass the message for everyone to sync up their test version to the latest prod version before making any changes so that old bugs like these do not resurface randomly? It’s been happening for other issues as well, such as the usernames appearing as numbers without a link to click. Thanks!

**Edit - Here’s another screenshot with the comment posted with all scripts disabled

PLs:

1. https://waze.com/en-GB/editor?env=row&lat=1.46236&lon=103.74000&zoomLevel=18&mapUpdateRequest=25782985
2. https://www.waze.com/en-GB/editor?env=row&lon=103.73684&lat=1.46537&zoomLevel=19&mapUpdateRequest=25109600&tab=userscript_tab

[Nataliia_Staff]

@dinohoo

This issue is back again today. I believe there are more than one team doing development, and each have their own versions. Can you pass the message for everyone to sync up their test version to the latest prod version before making any changes so that old bugs like these do not resurface randomly? It’s been happening for other issues as well, such as the usernames appearing as numbers without a link to click. Thanks!

Hi @dinohoo,

Edited:

Thanks for the report. The comments are visible for me now—could you please confirm if you see them also? Regardless, I’m checking with the team to understand the root cause of this behavior, even if it was only a transient issue.

Regards,
Nataliia

[denysdgcf]

Hi, @Nataliia_Staff

When making a comment in the UR, the balloon does not appear automatically.

The comment balloon only appears after “refreshing” the page.

Permalink

Thanks

[Nataliia_Staff]

@denysdgcf

When making a comment in the UR, the balloon does not appear automatically.

Hey @denysdgcf,

Thank you for flagging this. Let me check with the team. On my end, the comment appears immediately once I open the page.

Regards,
Nataliia

[Nataliia_Staff]

@denysdgcf

When making a comment in the UR, the balloon does not appear automatically.

Hi @denysdgcf,

I’ve checked with the team and understood that I initially misinterpreted the flow.

I thought the new comment wasn’t visible when opening a page that already had one; however, I see now that the comment bubble doesn’t appear immediately after adding a new comment. This is actually the expected behavior at the moment.

This happens because the pin state does not render without a manual map refresh, similar to the existing flow for closures.

Regards,
Nataliia

[ojlaw]

@Nataliia_Staff

This happens because the pin state does not render without a manual map refresh, similar to the existing flow for closures.

This is not the same behavior as a few days ago. The balloon used to appear as soon as the comment was added. Now the ballon requires a page refresh.

Something changed in the last few days. This is a bug. The developers need to fix this. Thanks.

[Nataliia_Staff]

@ojlaw

Something changed in the last few days. This is a bug. The developers need to fix this. Thanks.

Hi @ojlaw,

I will open an internal ticket to recheck with the team what has been changed and update you when they answer.

Regards,
Nataliia

[dinohoo]

As @ojlaw mentioned, it was once fixed when it was a known issue with one of the prod releases. Hence in my post I mention that it is back again. But to answer you, there are no issues with the comments, it’s the issue with the UR balloon indicator not immediately showing that it is being commented on.

[ojlaw]

@Nataliia_Staff

I will open an internal ticket to recheck with the team what has been changed and update you when they answer.

Just checking in to see if the team has a response and if this is being worked on.
Thanks.