This has been happening for quite some time now, there are waze editors that close Update Requests without doing anything. How do I know? I have been leaving URs for me to fix when I log on, there are times when someone else gets to the UR before me and just mark the URs as solved without doing anything.
The waze elements have a last updated by and date of last update, it’s easy to see if a street has been recently updated and by whom. There is also an email being sent with the name of the wazer that closed the UR so it’s easy to see if anything has been updated or not.
I think some wazers have been doing this to get their points up, I hope these wazers realize that they are not helping improve our maps.
If you’re leaving a UR for yourself without adding a note, it may not be obvious to others why the UR is there. It would be perfectly proper for another editor to mark it as Not Identified to close it.
If they’re marking them as solved without actually doing anything, you should send that user a PM and find out why they’re doing it. If you don’t get a positive response, report them to a Champ or Admin, as they are doing damage by marking them solved.
I’ve got people in my area leaving a simple note about them to keep others from clearing them. I’m able to make a short 2 letter entry that attaches this. Ur=Don’t clear UR without PM to bigbear3764
I’m on an iPhone. For droid, you may have to have a different messaging app that allows you to set this, like the Handscent app.
the thing is, i have been leaving detailed notes. i was thinking before that other might have been closing my URs because there were no details on what needs to be done. but now i make a note on what to do and i add my username so others can ask me for more details if what i left was not enough.
if it happens again, i’ll follow your advise and hope i get a positive response
Like I said, send a PM to the user who’s doing it (is it just one user?) If you don’t get a good response, report that person immediately. If they’re doing it to your URs, they’re doing it to others, who might take that e-mail as a sign that the problem has been fixed and then they’re going to be very disappointed in Waze when they find out it’s not.
What should we do if we’ve marked a UR clearly as for our own attention, but someone else has managed to correctly resolve it before we’ve had a chance to deal with it? This has happened a couple of times this month, with both URs being closed within a day of my submitting them, and with no PM from either of the respective editors. I’ve send a PM to both editors politely asking them to respect “leave alone” requests unles the URs have been sat around for a while and they’ve attempted to contact the named editor - one hasn’t replied at all and the other suggested that marking URs to be left alone goes against the spirit of Waze, by preventing the first available editor from fixing errors and slowing down the rate at which the map gets improved.
Whilst in general I can see their point here, and whilst neither of them caused any issues in the way they both resolved the URs, there’s still the point that they both ignored a direct request from a named editor not to touch the URs…
I don’t want to escalate this if it means two well-intentioned and (from what I’ve seen of their work at least) accurate novice editors end up being put off further editing, so I’d appreciate some guidance here - should I mention these two to a Champ/Admin now, or leave alone unless they continue to ignore requests?
I don’t think it goes against the spirit of waze, particularly if they are dealt with promptly. I would respond to the one that did reply along those lines. If either if them continue to do it, pass their name along privately and we can try and have a word.
That would be my response too. Surely the point of Waze is to get things fixed ASAP? Only if it’s a tricky bit that’s caused problems before and needs tricky handling should it be kept for a particular editor to get around to it.
If it is, then put ‘tricky bit , please leave for xxx to fix’ in your UR. But ideally anything that qualified for that should be able to be tagged that way so everyone knows about it, and more importantly have notes attached saying what the problem is and the approach being taken.
It also shows the typical lack of respect in this ‘faceless’ world in my opinion. If it clearly says leave it, then leave it for the original editor.
It’s one thing if the UR was left to rot, but if it’s new, show fellow editors some respect.
I’m sure any of those two will likely throw a tantrum if you did the same to their clearly marked URs.
A couple of days is close enough to ASAP. If editors mark a UR for their own attention they’ve every right to get the chance to deal with it themselves. That said it should be for particular areas they want to investigate rather than every UR.
I see this is in the Philippines forum, but this applies everywhere.
The problem is that when an experienced editor leaves a UR and a note not to close it, what another editor may think is the obvious solution may not be the solution at all. The problem that was being marked with the UR may not even be evident to anyone but the person who left it.
It’s one thing to try to fix a UR that is marked as “Do not close”, but no editor should actually close that UR without contacting the person who left it. By closing it, you’re deleting the data left in the GPS trace which may seem irrelevant to you, but it’s not to the poster. It could also be something that’s being investigated by Waze Admin, and needs to be left open for troubleshooting purposes.
Ahh, that’d be me mistaking this forum for another one - the perils of posting on a phone rather than the PC… I knew there was a thread somewhere about this problem, and when the search function returned this thread, apparently in the “map editing” forum, I didn’t notice that it was actually a sub-forum of the Phillipines forum and not the main editing forum, especially since it’d already had some responses from other international users. So yes, it definitely does apply worldwide.
Thanks to everyone who responded, you’ve given me a much clearer idea on what to do next.
guilty me! sorry guys for all the update requests i’ve closed. I didn’t read the manual before editing. will never happen again. My sincerest apologies.
