Corrective Action Instructions

Please follow these steps when you see an issue on the map from an editor such as “red roads” and “Multiple lanes within Parking lot.”

• Take a screen shot of the area with the editor’s name is visible.
• Identify the issue, highlight segment or segments and get a permalink.
• Send PM to the editor in question and CC your Regional Coordinator.
• In that PM, explain the issue and pin point the correct link or links within Waze Wiki “Best map editing practice.”

E.g. Issue with multiple lanes within parking lot use the following link: http://www.waze.com/wiki/Best_map_editing_practice#Shopping_Centers

Good idea. Is there a preferred means of incorporating a screenshot into a PM?

Not in PM. But you can use free sites such as “imgur” and post the link in your PM.

Hi,
i am from waze ads the one of the advertiser complain that the road his closed for him.
Can you please add this road on the images that attached.

Here is the advertiser issue:

"Customers reporting that Waze app is sending them to a neighborhood through which they cannot access our store.

It is directing them to a road that dead ends into the back of the property that our store sits on but our store is closer to the front of the property and has department of transportation approved entries in the front…"

Here is the images link:
https://drive.google.com/drive/folders/114SzvzeA-IRX-lumyZQUKFVu3IuwANMc?usp=sharing
Or here :
https://ibb.co/czEd6o
https://ibb.co/f4dSz8

Fixed. Thanks for bringing it to our attention.

Hi Poncewattele, can you assist me in editing a map issue in Bethany Beach, Delaware please?
Thanks in advance.
Evan Katzman
ekatz2@verizon.net

Sure. If you’d like to describe the issue I can assist, or better yet, if you would like to learn how to edit yourself, myself or many other editors would be happy to show you how it’s done. We have a discord channel where you can interact live, or we can use the built-in chat on the editor. Whatever you prefer.

I’ll also send you an email.