Toll Tool Suggestion post

[TruckerGerrit]

@whoaitspete

@Ottolenga

Zero-dollar toll for entry/exit combination → [i]please send us specific examples[/i]

In these cases, wouldn’t you want to adjust which toll segments are entered so that it can be used as a non-toll route? In other words, you should change which segments are tolled so that users with “avoid tolls” can use the free route. I wouldn’t want to see a toll flag - even if it’s free - with avoid tolls selected.

Here is an example in New York (prices attached). There is a free “toll” from Exit 25A to 24, 25, or 26. But trips to/from any other exit than have a toll (even 24 to 25). We want users with avoid toll to be able to drive from Exit 25A to these other exits, as Exit 25A to 24 is around 20 minutes faster on the highway than the side roads), but still have a toll for everyone else. So we implemented tolls on the entry/exit ramps on the directions not used by the “free” toll.

We do get a UR once every few months by a user saying they were put through a toll booth, but they learn at their exit that it was free, and the responses have generally been thankful when we do get a UR reply.

You could still have a $0.00 toll price show, but without a toll segment to trigger the system, it wouldn’t load. We found it more positive to have no toll segment and deal with the URs that come in, rather than falsely have a toll flag and an additional 20 minute drive.

Setup:
Exit 24 - No segment toll flags (handled by a flag on other entrances/exits)
Exit 25 - https://www.waze.com/en-US/editor?env=usa&lon=-73.93112&lat=42.75347&zoom=5&segments=34630133,34638820
Exit 25A - https://www.waze.com/en-US/editor?env=usa&lon=-74.01587&lat=42.79049&zoom=4&segments=33915487,33911609
Exit 26 - https://www.waze.com/en-US/editor?env=usa&lon=-74.01220&lat=42.83975&zoom=4&segments=33908548,33909760

+1 We have similar cases here in Spain. I sure hope that this can be implemented.